the joint wto & ih&ra; study on hotel classification - Hotel Designs

IND.D.004.16 April 2004Presently, some three hundred information systems have been identified in more than130 countries.A number of webservers recorded in LEXTOUR (especially those administ<strong>ra</strong>ted byNTAs) provide references to and/or full text of legislative and regulatory instrumentsgoverning tourism accommodation and, in particular, hotels and similar establishments.CEN - ISOAfter many years of work, investigation and broad industry consultation both at <strong>the</strong>European and international levels, (see earlier section on “Review of Previous Work” ) .The CEN work in this area was completed with <strong>the</strong> publication in January 2001 of <strong>the</strong>European and International Standard on Tourism Services – Hotels and o<strong>the</strong>r types oftourism accommodation – Terminology (prEN ISO 18513).This was released as an official ISO publication in 2003, described by ISO in <strong>the</strong>following terms:This is a dictionary of core terms for <strong>the</strong> tourist industry, meaning that when one person uses aterm, <strong>the</strong> o<strong>the</strong>rs anywhere in <strong>the</strong> world know exactly what is being described and what <strong>the</strong>y canexpect.ISO 18513 can serve as a reference for <strong>the</strong> explanations given in t<strong>ra</strong>vel brochures or in automaticbooking systems; in business-to-business communications; in definitions given in tourist statistics;for consumer advisory services, to avoid misunderstandings when tourist offers are provided; andfor interpretation in legal conflicts.***- 78 -