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INTRODUCTIONBY THE PRESIDENT OF LUKOILance with the interests of the state, shareholders, investors, employees,consumers and other stakeholders. Such an approach makes thegrowth of corporate financial results secure.In recent years, the Company has standardized its social and environmentalpolicies. In 2001 and 2004, LUKOIL was awarded ISO 14001 andOHSAS 18001 certification after successfully passing audits of its environmental,industrial, and occupational safety management systems.In 2002, LUKOIL adopted its Social Code which describes the commitmentsundertaken by the Company with respect to its employeesand to society as a whole along with the economic mechanisms fortheir fulfilment. In 2004 the Company adopted its Environmental SafetyProgramme for 2004–2008.Today, we are presenting the LUKOIL Sustainability Report to the public forthe first time. This document covering the period of 2003–2004 has beenprepared based on the Global Reporting Initiative Sustainability ReportingGuidelines and the AA 1000 framework. The Assurance Statement hasbeen completed by our longstanding partner, Bureau Veritas Rus.The preparation and publication of the Sustainability Report is an importantmilestone on the path to a new level of corporate management.We also hope that the publication of this Report will carry forward thedialogue between the Company and civil society. This objective hasalready been achieved in part: while preparing the report, we have notmerely systematized information about LUKOIL's participation in thelife of society, but we have also identified the expectations of Russiancitizens about the work of our company.Every reader of this Report will find comprehensive information aboutour corporate economic, social, and environmental policies that willenable him to judge our contributions to social development. We hopethat it will contribute to increasing the confidence of Russia's populationin LUKOIL and in the whole corporate sector as well.PresidentOpen Joint Stock Company LUKOILV.Yu. Alekperov3