Interchange Supervisor's User Guide - Vertical

Using the PC to Perform Supervisor Functions
When mailbox owners try to open their mailboxes to retrieve messages,
the system asks for a password. Enter this password in the
Password field. It can be up to 10 digits long, and can consist of the
digits 0 through 9 and the character *. For security reasons, it is recommended
that box owners use passwords at least 4 characters long,
and that they change them regularly.
If you set the password to 0000 (four zeros), Interchange allows
access to the mailbox without asking for a password.
CAUTION
Use this feature with caution, as it can allow
unauthorized access to a mailbox.
If you enclose the password in brackets [ ], it cannot be changed
remotely over the telephone.
The Record Name button indicates whether mailbox owners have
recorded their own names. The system indicates an existing
recording by a displaying a red light on the button.
The system uses the mailbox owner’s name in the following
instances.
• When the system initiates a transfer:
“Please hold while I transfer your call to [name].”
• When the called party is busy:
“[Name] is busy. You are number [number] in line.”
• When the called party does not answer and there is no personal
greeting recorded:
“[Name] is not available right now. If you would like to leave a
message press 1.”
• When the system calls owners to deliver their new messages
(message notification):
“Message for [name]. Press 1 if you would like to hear your
messages.”
34 Comdial Mar ‘03