Products for Totally Integrated Automation and Micro ... - Siemens
Products for Totally Integrated Automation and Micro ... - Siemens
Products for Totally Integrated Automation and Micro ... - Siemens
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AppendixService & Support© <strong>Siemens</strong> AG 2010Services covering the entire life cycleModernization & OptimizationModernization<strong>and</strong>OptimizationPlanning & DesignTechnicalConsultingOnlineSupportTechnicalSupportConfiguration & Development■ Technical ConsultingSupport in the planning <strong>and</strong> designingof your project from detailedactual-state analysis,target definition <strong>and</strong> consultingon product <strong>and</strong> system questionsright to the creation of theautomation solution.Spare Parts<strong>and</strong> RepairsEngineeringSupport14.IOur Service & Support accompanies you worlwide in all concernsrelated to the automation <strong>and</strong> drive technology of<strong>Siemens</strong>. In more than 100 countries directly on site <strong>and</strong> coveringall phases of the life cycle of your machines <strong>and</strong> plants.Round the clock.An experienced team of specialists with their combined knowhowis ready to assist you. Regular training courses <strong>and</strong> aclose contact of our employees among each other - also acrosscontinents - assure a reliable service <strong>for</strong> multifaceted scopes.■ Online Support■ Technical SupportOperation & MaintenanceFieldServiceInstallation & CommissioningThe comprehensive in<strong>for</strong>mationsystem available round theclock via Internet ranging fromProduct Support <strong>and</strong> Service &Support services to SupportTools in the Shop.http://www.siemens.com/automation/service&supportCompetent consulting in technicalquestions covering a widerange of customer-oriented services<strong>for</strong> all our products <strong>and</strong>systems.http://www.siemens.com/automation/support-request■ Engineering Support■ Field Service■ Spare Parts <strong>and</strong> Repairs■ Optimization <strong>and</strong> UpgradingSupport in configuring <strong>and</strong> developingwith customer-orientedservices from actual configurationto implementation of the automationproject.With Field Service, we offer services<strong>for</strong> startup <strong>and</strong> maintenanceessential <strong>for</strong> ensuringsystem availability.In the operating phase of a machineor automation system, weprovide a comprehensive repair<strong>and</strong> spare parts service ensuringthe highest degree of plantavailability.After startup or during the operatingphase, additional potential<strong>for</strong> inceasing the productiviyor <strong>for</strong> reducing costs often arises.For this purpose, we offeryou high-quality services in optimization<strong>and</strong> upgrading.You find contact details in the Internet under:http://www.siemens.com/automation/service&support14/12 <strong>Siemens</strong> ST 70 N · 2010
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