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Board of Directors’ report<br />
The Board of Directors and the President of <strong>Intrum</strong> <strong>Justitia</strong> AB (publ)<br />
hereby submit the following annual report and consolidated fi nancial<br />
statements for the fi nancial year 2005. The company has its registered<br />
address in Stockholm and corporate identity number 556607-7581.<br />
THE INTRUM JUSTITIA GROUP<br />
Founded in 1923, <strong>Intrum</strong> <strong>Justitia</strong> is Europe’s leader in Credit Management<br />
Services (CMS). The Group’s services cover the entire credit management<br />
chain, from credit information via invoicing, reminders and collection to debt<br />
surveillance and collection of written-off debt portfolios. Most services are<br />
grouped within the service lines Consumer Collection & Debt Surveillance and<br />
Commercial & International Collection. <strong>Intrum</strong> <strong>Justitia</strong> also works with purchased<br />
debt and a number of specialized services related to credit management.<br />
Operations are organized into seven regions. The Group has around 2,900<br />
employees in 22 European countries.<br />
KEY EVENTS DURING THE YEAR<br />
To supplement and clarify previous agreements, <strong>Intrum</strong> <strong>Justitia</strong> and Visegrad<br />
NV, the minority owner of the Group subsidiary <strong>Intrum</strong> <strong>Justitia</strong> Central Europe<br />
BV, signed a new agreement in January 2005 that governs investments in<br />
purchased debt portfolios in Poland, the Czech Republic and Hungary, and<br />
specifi es the calculation of the variable commission on these portfolios. Following<br />
the acquisition of the Slovakian company <strong>Intrum</strong> <strong>Justitia</strong> Slovakia s.r.o. (formerly<br />
Creditexpress Slovakia s.r.o.) in June 2005 (see below), the above mentioned<br />
agreement was extended to include this country as well.<br />
The Annual General Meeting in April resolved to amend the articles of<br />
association to facilitate a share redemption program proposed by the Board of<br />
Directors. An Extraordinary General Meeting in June resolved to implement the<br />
program. Shareholders were offered the opportunity to redeem every twelfth<br />
share for SEK 84, corresponding to a payment of approximately SEK 6.95 per<br />
share. In total, 7,029,353 shares were tendered for redemption, corresponding<br />
to an acceptance rate of 99.25 percent. The redemption proceeds were paid<br />
out at the end of June. To facilitate a timely payment to shareholders, the EGM<br />
also resolved on a directed issue of 7,029,353 redeemable series C shares to<br />
Svenska Handelsbanken AB and the redemption of a corresponding number of<br />
shares to fund a payment to the shareholders of SEK 590.5 M through reductions<br />
in the share premium reserve and share capital. After receiving court approval<br />
for the reduction, the series C shares were redeemed in October. The share<br />
capital of <strong>Intrum</strong> <strong>Justitia</strong> AB thereby amounts to SEK 1,559,125.02, distributed<br />
among 77,956,251 shares.<br />
In June the company received a verdict from the Irish High Court in the<br />
proceedings related to <strong>Intrum</strong> <strong>Justitia</strong>’s purchase of the shares in Legal & Trade<br />
Collections (Ireland) Ltd, now named <strong>Intrum</strong> <strong>Justitia</strong> Collections (Ireland) Ltd. The<br />
court has directed that the seller, Legal & Trade Financial Services Ltd, must pay<br />
compensation to <strong>Intrum</strong> <strong>Justitia</strong> as a consequence of inaccurate fi nancial information<br />
provided by it. The company has been consolidated in the <strong>Intrum</strong> <strong>Justitia</strong><br />
Group since July 2005, effective as of October 2004.<br />
In June <strong>Intrum</strong> <strong>Justitia</strong> acquired all the shares in the Slovakian company<br />
Creditexpress Slovakia s.r.o., now named <strong>Intrum</strong> <strong>Justitia</strong> Slovakia s.r.o.<br />
In July the company strengthened its position in the Polish market for writtenoff<br />
debt portfolios by establishing an Investment Fund Society (IFS) that will<br />
manage one or more investment funds, which invest in portfolios with different<br />
investment strategies. The investment funds will issue investment certifi cates to<br />
investors within the <strong>Intrum</strong> <strong>Justitia</strong> Group and its partners in order to fund portfolio<br />
purchases.<br />
In September <strong>Intrum</strong> <strong>Justitia</strong> and Goldman Sachs jointly purchased a<br />
written-off bank loan portfolio from one of Spain’s leading banks. The portfolio<br />
comprises non-performing loans (without tangible security) with an aggregate<br />
outstanding principal and interest value of approximately EUR 1.4 billion.<br />
REVENUES AND EARNINGS<br />
As on January 1, 2005 the Group applies the International Financial Reporting<br />
Standards (IFRS). The introduction of the new accounting standards has necessitated<br />
a change in accounting principles with a signifi cant effect on the income<br />
statement and balance sheet. Comparative fi gures for 2004 have been restated<br />
in accordance with the new principles.<br />
Consolidated revenues during the year amounted to SEK 2,823.2 M (2,740.5),<br />
an increase of 3.0 percent. Organic growth was –0.2 percent. The effect of<br />
fl uctuations in exchange rates was 2.2 percent. Revenue growth of 1.0 percent<br />
corresponds to the contribution from the companies acquired in Ireland and<br />
Slovakia.<br />
The Group has strengthened its market shares in Italy, Portugal, Spain, and<br />
in Denmark, where <strong>Intrum</strong> <strong>Justitia</strong> now is the market leader. The Group has<br />
also gained market share in the Purchased Debt service line. Parts of Eastern<br />
Europe are reporting good growth. Sweden and Finland are also growing faster<br />
than the Group average. To overcome increased price pressure in England and<br />
Poland, among other countries, further effi ciency improvements will be made.<br />
The Group’s increased focus on Purchased Debt and Debt Surveillance<br />
led to good growth during the year, a trend even more pronounced during the<br />
fourth quarter.<br />
Operating earnings for the full-year 2005 rose to SEK 503.6 M (430.6).<br />
Productivity and cost effi ciencies have increased in a number of Group companies,<br />
especially in Denmark, Germany, the Netherlands, Portugal and Spain,<br />
which produced further earnings and margin improvements. The operating<br />
margin for 2005 was 17.8 percent (15.7).<br />
Earnings include nonrecurring expenses of SEK 30.3 M related to the development<br />
of an IT system for the British operations. During 2005, two different<br />
IT projects were initiated, one in Norway and one in the UK. The Norwegian<br />
system is based on one currently used in Sweden and Finland, while the British<br />
system was a further development of the existing system. While the installation<br />
in Norway was successful and the system has been in operation since January<br />
2006, the British system has encountered diffi culties, which has resulted in a<br />
revised and extended implementation plan. As a result, the Group has decided<br />
to discontinue further development of the present British system and instead<br />
replace it with a new one based on the positive experience gained from the<br />
Norwegian installation.<br />
Earnings before tax for the full-year rose to SEK 472.2 M (394.2), while net<br />
earnings amounted to SEK 333.6 M (323.4).<br />
GEOGRAPHIC REGIONS<br />
Sweden, Norway & Denmark<br />
The Swedish company reported stable revenues and maintained good margins,<br />
particularly in Consumer Collection & Debt Surveillance and Purchased Debt.<br />
Other services is not yet profi table.<br />
The company in Norway faced major challenges during the year, but is<br />
signifi cantly better positioned for 2006 after the successful installation of a new<br />
production system that raises the effi ciency and quality of its client offering.<br />
Market shares in Denmark have increased. Volume increases and improved<br />
collection results led to an increase in the company’s revenues and margin.<br />
Regional revenues for the year amounted to SEK 655.3 M (624.4), an<br />
increase of 4.9 percent. Operating earnings amounted to SEK 169.8 M (153.0)<br />
with an operating margin of 25.9 percent (24.5).<br />
United Kingdom & Ireland<br />
The UK company developed poorly during the year with lower volumes and a<br />
negative operating result. Additional volume from new and existing clients could<br />
not fully compensate for lower volume from certain major clients in Consumer<br />
Collection & Debt Surveillance. Moreover, operating problems in connection<br />
with the delayed implementation of a new IT system have led to lower collection<br />
effi ciency, which mainly affected purchased debt operations. The impact on<br />
earnings was limited, however, by cost reductions primarily achieved through<br />
redundancies. Looking ahead to 2006, a review is being conducted of the cost<br />
structure of the English operations in order to increase effi ciency and gradually<br />
eliminate the losses.<br />
The Irish company, which is reporting growth but posted overly high expenses<br />
in 2005 in connection with the integration of <strong>Intrum</strong> <strong>Justitia</strong> Collections (Ireland)<br />
Ltd, is expected to have better prospects in 2006, partly since operations will be<br />
consolidated in a single offi ce.<br />
Regional revenues for the year amounted to SEK 315.8 M (370.1), a decrease<br />
of 14.7 percent. Operating earnings amounted to SEK –62.0 M (11.3) after an<br />
impairment loss of SEK 30.3 M related to the IT system.<br />
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