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Board of Directors’ report<br />

The Board of Directors and the President of <strong>Intrum</strong> <strong>Justitia</strong> AB (publ)<br />

hereby submit the following annual report and consolidated fi nancial<br />

statements for the fi nancial year 2005. The company has its registered<br />

address in Stockholm and corporate identity number 556607-7581.<br />

THE INTRUM JUSTITIA GROUP<br />

Founded in 1923, <strong>Intrum</strong> <strong>Justitia</strong> is Europe’s leader in Credit Management<br />

Services (CMS). The Group’s services cover the entire credit management<br />

chain, from credit information via invoicing, reminders and collection to debt<br />

surveillance and collection of written-off debt portfolios. Most services are<br />

grouped within the service lines Consumer Collection & Debt Surveillance and<br />

Commercial & International Collection. <strong>Intrum</strong> <strong>Justitia</strong> also works with purchased<br />

debt and a number of specialized services related to credit management.<br />

Operations are organized into seven regions. The Group has around 2,900<br />

employees in 22 European countries.<br />

KEY EVENTS DURING THE YEAR<br />

To supplement and clarify previous agreements, <strong>Intrum</strong> <strong>Justitia</strong> and Visegrad<br />

NV, the minority owner of the Group subsidiary <strong>Intrum</strong> <strong>Justitia</strong> Central Europe<br />

BV, signed a new agreement in January 2005 that governs investments in<br />

purchased debt portfolios in Poland, the Czech Republic and Hungary, and<br />

specifi es the calculation of the variable commission on these portfolios. Following<br />

the acquisition of the Slovakian company <strong>Intrum</strong> <strong>Justitia</strong> Slovakia s.r.o. (formerly<br />

Creditexpress Slovakia s.r.o.) in June 2005 (see below), the above mentioned<br />

agreement was extended to include this country as well.<br />

The Annual General Meeting in April resolved to amend the articles of<br />

association to facilitate a share redemption program proposed by the Board of<br />

Directors. An Extraordinary General Meeting in June resolved to implement the<br />

program. Shareholders were offered the opportunity to redeem every twelfth<br />

share for SEK 84, corresponding to a payment of approximately SEK 6.95 per<br />

share. In total, 7,029,353 shares were tendered for redemption, corresponding<br />

to an acceptance rate of 99.25 percent. The redemption proceeds were paid<br />

out at the end of June. To facilitate a timely payment to shareholders, the EGM<br />

also resolved on a directed issue of 7,029,353 redeemable series C shares to<br />

Svenska Handelsbanken AB and the redemption of a corresponding number of<br />

shares to fund a payment to the shareholders of SEK 590.5 M through reductions<br />

in the share premium reserve and share capital. After receiving court approval<br />

for the reduction, the series C shares were redeemed in October. The share<br />

capital of <strong>Intrum</strong> <strong>Justitia</strong> AB thereby amounts to SEK 1,559,125.02, distributed<br />

among 77,956,251 shares.<br />

In June the company received a verdict from the Irish High Court in the<br />

proceedings related to <strong>Intrum</strong> <strong>Justitia</strong>’s purchase of the shares in Legal & Trade<br />

Collections (Ireland) Ltd, now named <strong>Intrum</strong> <strong>Justitia</strong> Collections (Ireland) Ltd. The<br />

court has directed that the seller, Legal & Trade Financial Services Ltd, must pay<br />

compensation to <strong>Intrum</strong> <strong>Justitia</strong> as a consequence of inaccurate fi nancial information<br />

provided by it. The company has been consolidated in the <strong>Intrum</strong> <strong>Justitia</strong><br />

Group since July 2005, effective as of October 2004.<br />

In June <strong>Intrum</strong> <strong>Justitia</strong> acquired all the shares in the Slovakian company<br />

Creditexpress Slovakia s.r.o., now named <strong>Intrum</strong> <strong>Justitia</strong> Slovakia s.r.o.<br />

In July the company strengthened its position in the Polish market for writtenoff<br />

debt portfolios by establishing an Investment Fund Society (IFS) that will<br />

manage one or more investment funds, which invest in portfolios with different<br />

investment strategies. The investment funds will issue investment certifi cates to<br />

investors within the <strong>Intrum</strong> <strong>Justitia</strong> Group and its partners in order to fund portfolio<br />

purchases.<br />

In September <strong>Intrum</strong> <strong>Justitia</strong> and Goldman Sachs jointly purchased a<br />

written-off bank loan portfolio from one of Spain’s leading banks. The portfolio<br />

comprises non-performing loans (without tangible security) with an aggregate<br />

outstanding principal and interest value of approximately EUR 1.4 billion.<br />

REVENUES AND EARNINGS<br />

As on January 1, 2005 the Group applies the International Financial Reporting<br />

Standards (IFRS). The introduction of the new accounting standards has necessitated<br />

a change in accounting principles with a signifi cant effect on the income<br />

statement and balance sheet. Comparative fi gures for 2004 have been restated<br />

in accordance with the new principles.<br />

Consolidated revenues during the year amounted to SEK 2,823.2 M (2,740.5),<br />

an increase of 3.0 percent. Organic growth was –0.2 percent. The effect of<br />

fl uctuations in exchange rates was 2.2 percent. Revenue growth of 1.0 percent<br />

corresponds to the contribution from the companies acquired in Ireland and<br />

Slovakia.<br />

The Group has strengthened its market shares in Italy, Portugal, Spain, and<br />

in Denmark, where <strong>Intrum</strong> <strong>Justitia</strong> now is the market leader. The Group has<br />

also gained market share in the Purchased Debt service line. Parts of Eastern<br />

Europe are reporting good growth. Sweden and Finland are also growing faster<br />

than the Group average. To overcome increased price pressure in England and<br />

Poland, among other countries, further effi ciency improvements will be made.<br />

The Group’s increased focus on Purchased Debt and Debt Surveillance<br />

led to good growth during the year, a trend even more pronounced during the<br />

fourth quarter.<br />

Operating earnings for the full-year 2005 rose to SEK 503.6 M (430.6).<br />

Productivity and cost effi ciencies have increased in a number of Group companies,<br />

especially in Denmark, Germany, the Netherlands, Portugal and Spain,<br />

which produced further earnings and margin improvements. The operating<br />

margin for 2005 was 17.8 percent (15.7).<br />

Earnings include nonrecurring expenses of SEK 30.3 M related to the development<br />

of an IT system for the British operations. During 2005, two different<br />

IT projects were initiated, one in Norway and one in the UK. The Norwegian<br />

system is based on one currently used in Sweden and Finland, while the British<br />

system was a further development of the existing system. While the installation<br />

in Norway was successful and the system has been in operation since January<br />

2006, the British system has encountered diffi culties, which has resulted in a<br />

revised and extended implementation plan. As a result, the Group has decided<br />

to discontinue further development of the present British system and instead<br />

replace it with a new one based on the positive experience gained from the<br />

Norwegian installation.<br />

Earnings before tax for the full-year rose to SEK 472.2 M (394.2), while net<br />

earnings amounted to SEK 333.6 M (323.4).<br />

GEOGRAPHIC REGIONS<br />

Sweden, Norway & Denmark<br />

The Swedish company reported stable revenues and maintained good margins,<br />

particularly in Consumer Collection & Debt Surveillance and Purchased Debt.<br />

Other services is not yet profi table.<br />

The company in Norway faced major challenges during the year, but is<br />

signifi cantly better positioned for 2006 after the successful installation of a new<br />

production system that raises the effi ciency and quality of its client offering.<br />

Market shares in Denmark have increased. Volume increases and improved<br />

collection results led to an increase in the company’s revenues and margin.<br />

Regional revenues for the year amounted to SEK 655.3 M (624.4), an<br />

increase of 4.9 percent. Operating earnings amounted to SEK 169.8 M (153.0)<br />

with an operating margin of 25.9 percent (24.5).<br />

United Kingdom & Ireland<br />

The UK company developed poorly during the year with lower volumes and a<br />

negative operating result. Additional volume from new and existing clients could<br />

not fully compensate for lower volume from certain major clients in Consumer<br />

Collection & Debt Surveillance. Moreover, operating problems in connection<br />

with the delayed implementation of a new IT system have led to lower collection<br />

effi ciency, which mainly affected purchased debt operations. The impact on<br />

earnings was limited, however, by cost reductions primarily achieved through<br />

redundancies. Looking ahead to 2006, a review is being conducted of the cost<br />

structure of the English operations in order to increase effi ciency and gradually<br />

eliminate the losses.<br />

The Irish company, which is reporting growth but posted overly high expenses<br />

in 2005 in connection with the integration of <strong>Intrum</strong> <strong>Justitia</strong> Collections (Ireland)<br />

Ltd, is expected to have better prospects in 2006, partly since operations will be<br />

consolidated in a single offi ce.<br />

Regional revenues for the year amounted to SEK 315.8 M (370.1), a decrease<br />

of 14.7 percent. Operating earnings amounted to SEK –62.0 M (11.3) after an<br />

impairment loss of SEK 30.3 M related to the IT system.<br />

29

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