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Download full report - Toyota Motor Europe

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CSR Assessment results<br />

3,0<br />

2,5<br />

2,0<br />

1,5<br />

1,0<br />

0,5<br />

0,0<br />

-0,5<br />

-1,0<br />

-1,5<br />

Question<br />

FY<br />

<strong>Toyota</strong> remains the leader in environmental performance<br />

and has improved its score in four of six attributes. This is<br />

1,5<br />

1,0<br />

0,5<br />

0,0<br />

-0,5<br />

-1,0<br />

-1,5<br />

FY<br />

Environmental Indicators<br />

Its activities has led<br />

to environmental<br />

issues moving up<br />

society’s agenda<br />

Is committed to help tackling<br />

climate change<br />

Is a leader in developing<br />

environmentally-friendly<br />

vehicles<br />

07 08 09 07 08 09 07 08 09 07 08 09 07 08 09 08 09<br />

In general the perception of <strong>Toyota</strong>’s social performance has remained<br />

stable. However the company is performing below aver-<br />

1,5<br />

1,0<br />

0,5<br />

0,0<br />

-0,5<br />

-1,0<br />

-1,5<br />

FY<br />

Social Indicators<br />

Rating for <strong>Toyota</strong> on ‘Environmental Performance’– deviation from industry average<br />

<strong>Toyota</strong> Worst scores Best scores<br />

Important contribution to<br />

the economies of Europ.<br />

Countries<br />

Creates employment in<br />

<strong>Europe</strong><br />

Is committed to<br />

reduction road<br />

accidents<br />

Works in partnership<br />

with and supports local<br />

organizations<br />

The score for <strong>Toyota</strong>’s business performance has increased.<br />

The values of the business performance : safety, integrity<br />

Is reducing the environmental<br />

impact of its car from<br />

manufacture to disposal<br />

Is committed to reduction the<br />

environmental impact of its<br />

vehicles across its <strong>full</strong> range<br />

of models<br />

Is a leader in hybrid technology<br />

due to the leading environmental technologies applied to<br />

both its vehicles and operational processes.<br />

Rating for <strong>Toyota</strong> on ‘Social Performance’– deviation from industry average<br />

Builds<br />

relationships with<br />

gov., NGOs and<br />

other<br />

Offers employees<br />

excellent learning and<br />

development<br />

opportunities<br />

Treats employees &<br />

jobs applicants equally<br />

Has good labour<br />

relations<br />

Offers secure<br />

employment<br />

07 08 09 07 08 09 07 08 09 07 08 09 08 09 07 08 09 07 08 09 07 08 09 07 08 09<br />

<strong>Toyota</strong> Worst scores Best scores<br />

Business Indicators<br />

age on two of the nine attributes. It is our priority to address these<br />

attributes and overall improve our performance as a result.<br />

Rating for <strong>Toyota</strong> on ‘Business Performance’– deviation from industry average<br />

Produces high quality products Puts customers first Acts with integrity Is a company you can trust Makes cars which are amongst the<br />

safest on the road<br />

07 08 09 07 08 09 07 08 09 07 08 09 07 08 09<br />

<strong>Toyota</strong> Worst scores Best scores<br />

and quality are part of the <strong>Toyota</strong> Way and as such, form<br />

the foundations of the company.<br />

<strong>Toyota</strong> <strong>Europe</strong>an Sustainability Report 2010 I Social Performance<br />

61

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