City of Burnside Home and Community Care Program Service User ...
City of Burnside Home and Community Care Program Service User ...
City of Burnside Home and Community Care Program Service User ...
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6. Unresolved ComplaintsIf your complaint remains unresolved or you are not happy with theoutcome you may wish to contact an external agency.Register <strong>of</strong> <strong>Service</strong> Providers <strong>and</strong> AgenciesThe following is a register <strong>of</strong> service providers <strong>and</strong> agencies that may beable to assist you. They are a guide only.Disability Advocacy <strong>and</strong> Complaints <strong>Service</strong> <strong>of</strong> South Australia Inc.(DACCSA)470 Marion RoadPlympton Park SA 5031Phone: (08) 8297 3500www.dacssa.org.auThrough the use <strong>of</strong> advocacy, DACSSA facilitates the airing <strong>and</strong> resolution<strong>of</strong> disability based grievances <strong>and</strong> complaints.Health <strong>and</strong> <strong>Community</strong> <strong>Service</strong>s Complaints CommissionerPO Box 199 Rundle MallAdelaide SA 5000Phone: (08) 8226 8666 Interpreter <strong>Service</strong> available TTY No: 133677www.accc.gov.auHelps people – service users, carers <strong>and</strong> service providers – resolvecomplaints about health <strong>and</strong> community services, when a direct approachto the service provider is either unreasonable, or has not succeeded.22
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