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City of Burnside Home and Community Care Program Service User ...

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Aged Rights Advocacy <strong>Service</strong> (ARAS)45 Flinders StreetAdelaide SA 5000Phone: (08) 8232 5377www.sa.agedrights.asn.auARAS provides advocacy assistance to support older people to uphold theirrights <strong>and</strong> is the South Australian component <strong>of</strong> the National Aged <strong>Care</strong>Advocacy <strong>Program</strong>. The ARAS website provides more information aboutthe range <strong>of</strong> work that ARAS undertakes, <strong>and</strong> about advocacy.South Australian OmbudsmanLevel 5 East Wing50 Grenfell StreetAdelaide SA 5000Postal Address:PO Box 3651Rundle Mall SA 5000Phone: (08) 8226 8699Email: ombudsman@ombudsman.sa.gov.auWeb: www.ombudsman.sa.gov.auA complaint may be made about any action or inaction by an agency withinOmbudsman SA’s jurisdiction. The Ombudsman was specifically createdto be concerned about actions which directly affect people <strong>and</strong> to obtainfairness for individuals <strong>and</strong> groups affected.Mystery Trip Participant23

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