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City of Burnside Home and Community Care Program Service User ...

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ContentsLegislative Requirements <strong>and</strong> CorporatePolicy Context that governs the <strong>Home</strong> <strong>and</strong><strong>Community</strong> <strong>Care</strong> <strong>Program</strong> ..............................................6Referrals...........................................................................6<strong>Home</strong> Assist Priority System .........................................71. High Level <strong>of</strong> Need...............................................................................72. Moderate Level <strong>of</strong> Need.......................................................................73. Low Level <strong>of</strong> Need ...............................................................................74. Minimal Level <strong>of</strong> Need..........................................................................73Rs <strong>and</strong> Eastern Region Men’s Shed PrioritySystem..............................................................................81. High Level <strong>of</strong> Need...............................................................................82. Moderate Level <strong>of</strong> Need.......................................................................83. Low Level <strong>of</strong> Need ...............................................................................8Charter <strong>of</strong> <strong>Service</strong> <strong>User</strong> <strong>and</strong> <strong>Care</strong>rs Rights<strong>and</strong> Responsibilities .......................................................8As a <strong>Service</strong> <strong>User</strong> <strong>and</strong>/or <strong>Care</strong>r <strong>of</strong> the <strong>City</strong> <strong>of</strong> <strong>Burnside</strong><strong>Home</strong> <strong>and</strong> <strong>Community</strong> <strong>Care</strong> <strong>Program</strong> you have thefollowing rights: ........................................................................................9As a <strong>Service</strong> <strong>User</strong> <strong>and</strong>/or <strong>Care</strong>r <strong>of</strong> the <strong>City</strong> <strong>of</strong> <strong>Burnside</strong><strong>Home</strong> <strong>and</strong> <strong>Community</strong> <strong>Care</strong> <strong>Program</strong> you have thefollowing responsibilities.........................................................................11Rights Specific to <strong>Care</strong>rs..............................................13As a <strong>Care</strong>r <strong>of</strong> the <strong>City</strong> <strong>of</strong> <strong>Burnside</strong> <strong>Home</strong> <strong>and</strong> <strong>Community</strong><strong>Care</strong> <strong>Program</strong> you have the following additional rights...........................134

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