NV9 USB manual set - cover sheet - Sensis

NV9 USB Manual Set – Section 1 131.9 Fault FindingPlease use this flow chart with the Flash Codes in the previous sub-section as an aidto help resolve any configuration or start up problems you might have after installingthe NV9 USB validatorIncorrect currencyfileCheck the required dataset is programmed using theValidator Manager Software (see Section 3 of thismanual set).All notes rejected(bezel LEDs ON)Notes not included incurrency fileNotes inhibited byhost machineCheck the required note denomination and issue isincluded in the currency file using the Validator ManagerSoftware (see Section 3 of this manual set).Check the host machine is ready to accept notes andthat the maximum allowed credit hasn’t been exceeded.If a coin hopper is fitted, make sure it isn’t empty.Bill path obstructedCheck there is sufficient clearance for note ejection afteracceptance (see Section 4 of this manual set).Notes not accepted(bezel LEDs OFF)No powerIncorrect interfaceprogrammedCheck there is power to the validator, and that it iswithin the tolerances specified in the TechnicalSpecification (see subsection 1.7 or Section 6 of thismanual set).Check which interface the validator is programmed for bypressing the configuration button twice – the displayedcode indicates which interface is programmed (seesubsection 1.4 of this manual set).Notes accepted butno credit givenPower supply out ofspecificationRear note detectsensor obscuredCheck voltage and current supplied to the validator arewithin the tolerances specified in the TechnicalSpecification (see subsections 1.7 or Section 6 of thismanual set).Check there is sufficient clearance for note ejection afteracceptance (see Section 4 of this manual set).Check there are no foreign objects obstructing thesensors (see Section 2 of this manual set).Check the back security flap moves freely (this is theblack plastic flap at the rear underside of the validatorhead)Copyright © Innovative Technology Ltd 2012GA550-2