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link no. 59 customer magazine spun yarn systems - Rieter

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30 LINK <strong>59</strong> . 1 /2012<br />

RIETER INSIDE<br />

The Comfort of Competence –<br />

the video clip<br />

Advertising spots tell us entire stories every day – in the space of a few<br />

seconds. <strong>Rieter</strong>’s total offering, the advantages enjoyed by <strong>customer</strong>s<br />

with <strong>Rieter</strong> as their <strong>systems</strong> supplier – these are explained in the<br />

“The Comfort of Competence” campaign. A brief, unconventional advertising<br />

spot illustrates the new campaign in an exciting way.<br />

Fig. 1 Behind the<br />

scenes: video recording<br />

of the textile trial.<br />

Fig. 2 The camera<br />

focuses on the <strong>Rieter</strong><br />

sales engineer.<br />

Fig. 3 Perfect lighting<br />

of the scene for the<br />

video clip.<br />

“The Comfort of Competence” is the <strong>customer</strong> benefit<br />

provided by <strong>Rieter</strong> Spun Yarn Systems. <strong>Rieter</strong> is<br />

a strong, competent partner, dedicated to making<br />

<strong>customer</strong>s’ lives easier by offering care and support<br />

from the initial investment discussions to the successful<br />

operation of a spinning mill.<br />

1 2<br />

3<br />

The new advertising spot illustrates just this message<br />

and puts the focus on the comfortable armchair,<br />

which serves as a metaphor for <strong>Rieter</strong>’s machines<br />

and services.<br />

The history of a project with <strong>Rieter</strong><br />

The spot shows a project undertaken with <strong>Rieter</strong> in<br />

simplified form. It starts with discussions between<br />

a <strong>customer</strong> and a <strong>Rieter</strong> salesman, who provides the<br />

<strong>customer</strong> with expert advice on all 4 spinning processes.<br />

The signed project is then laid out in 3D on<br />

the computer and adapted to the <strong>customer</strong>’s wishes.<br />

<strong>Rieter</strong> then conducts various textile trials with<br />

the <strong>customer</strong>’s raw material in order to establish the<br />

precise spinning parameters. The machines supplied<br />

are installed quickly and reliably in a coordinated<br />

team effort by <strong>Rieter</strong> fitters. Before the installation<br />

is handed over to the <strong>customer</strong>, quality tests are performed<br />

– and certified after successful completion.<br />

<strong>Rieter</strong> celebrates the climax of these operations – the<br />

handover of the installation – together with the <strong>customer</strong>.<br />

The satisfied <strong>customer</strong> raises his glass with<br />

<strong>Rieter</strong> employees in a toast to the successful completion<br />

of the project.<br />

Now watch it!<br />

Visitors to our exhibition stand at the ITMA in Barcelona<br />

were already able to watch the new advertising<br />

spot or were shown it on an iPad by a <strong>Rieter</strong> sales<br />

engineer.<br />

The advertising spot is <strong>no</strong>w accessible for viewing<br />

on the <strong>Rieter</strong> website. Use this printed QR code to<br />

view it in comfort on your mobile<br />

phone. 12-114 •<br />

Michel Gelin<br />

Senior Marketing Manager<br />

Winterthur<br />

michel.gelin@rieter.com<br />

http://bit.ly/IC1dEN

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