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QUALITY MANAGEMENTSYSTEM ISO 9001 : 2000The <strong>St<strong>at</strong>e</strong> <strong>Geological</strong> Institute of Dionýz Štúr has evolved asystem of the quality management since 2001 (ISO 9001) andsince the year 2003 (ISO 9001 : 2000).Taking into account planned termin<strong>at</strong>ion of the Certific<strong>at</strong>eISO 9001 : 2000 in the year 2007 the priority of the QualityManagement System SGIDŠ was e its recertific<strong>at</strong>ion. On July12, 2007 the Certific<strong>at</strong>e re-entered in force with extension ofits validity on further 3 years, till 27/04/2010.Accounting for the Quality Management System <strong>at</strong> SGIDŠin terms of the Standard ISO 9001 : 2000, there was elabor<strong>at</strong>eda report with the goal to investig<strong>at</strong>e the operability of theQuality Management System <strong>at</strong> the <strong>St<strong>at</strong>e</strong> <strong>Geological</strong> Instituteof Dionýz Štúr; the <strong>at</strong>tention was given to assessment of theeffectiveness of processes, assessment of the fulfilmentof the quality policy and goals. This integr<strong>at</strong>edassessment comprises period of 12 months for theyear 2007, and the results of two internal audits andone recertific<strong>at</strong>ion audit for the year 2007. Detailedknowledge gained within these audits is presentedin reports on the realized audits, which include alsoevalu<strong>at</strong>ion of conformity of complex geological outputsfrom SGIDŠ.Through the own internal and external audits thesystem and further processes were checked: Acceptanceand negoti<strong>at</strong>ion of order (offer), Cre<strong>at</strong>ion ofcontract, Planning of the order realiz<strong>at</strong>ion, Purchase,Process management (project), Metrology, Marketingstr<strong>at</strong>egy, Marketing planning, Cre<strong>at</strong>ion of qualitypolitics, Cre<strong>at</strong>ion of the goals quality, Planning of theQuality Management System, Responsiveness ofmanagement, Examin<strong>at</strong>ion by management, Managementof human sources (educ<strong>at</strong>ion), D<strong>at</strong>a Analysis,Management of document<strong>at</strong>ion, Management ofrecords, Management of disconformities, Remedialactivities, Preventive activities, Audits of quality andMonitoring of customers` comfort, verified in terms ofapproved plan of internal audits in the year 2007.These processes in the course of July and December2007 were examined by “complex controlaudit of all processes“ by the Auditor from SGS Slovakia,spol. s r. o. There were carried out 2 internalaudits, 1 recertific<strong>at</strong>ion audit and 1 control audit,which comprised control of all processes within the<strong>St<strong>at</strong>e</strong> <strong>Geological</strong> Institute of Dionýz Štúr. The objectivewas identifying conformity of realized and carriedout activities according to ISO, whether theseactivities facilit<strong>at</strong>e cre<strong>at</strong>ion of products acceptablefor a customer, and to suggest eventual improvements.We have not experienced any complaints bycustomers, which should pose a thre<strong>at</strong> for the QualityManagement System.Sustainable good quality of the SGIDŠ output from thepoint of view of accuracy and legitimacy and as well asworthy results of interlabor<strong>at</strong>ory tests, in which the SGIDŠlabor<strong>at</strong>ories were involved, are closely linked with a systemof quality provision and control. This Quality ManagementSystem is elabor<strong>at</strong>ed in such a manner which enables tofollow individual steps of processed rel<strong>at</strong>ed to SGIDŠ andthus to minimize errors gener<strong>at</strong>ion. The added value in theorganiz<strong>at</strong>ion is gener<strong>at</strong>ed in the course of processes, andtherefore it is inevitable to apply the process approach in itsmanagement (ISO 9001 : 2000), accounting for structure,consecutiveness in performance, links among processesand support for inform<strong>at</strong>ion systems.<strong>St<strong>at</strong>e</strong> <strong>Geological</strong> Institute of Dionýz Štúr Annual Report 2007 33

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