Assertive Community Treatmentsubcontractor/1099 employee). See Item 2 above.ClinicalOperations1. Individuals receiving this service must have a qualifying diagnosis present in the medical record prior to the initiation <strong>of</strong> services. The verified diagnosis must begiven by persons identified in O.C.G.A Practice Acts as qualified to provide a diagnosis. These practitioners include a licensed psychologist, a physician or a PA orAPRN (NP <strong>and</strong> CNS-PMH) working in conjunction with a physician with an approved job description or protocol.2. ACT Teams must incorporate assertive engagement techniques to identify, engage, <strong>and</strong> retain the most difficult to engage consumers which include using streetoutreach approaches <strong>and</strong> legal mechanisms such as outpatient commitment <strong>and</strong> collaboration with parole <strong>and</strong> probation <strong>of</strong>ficers.ClinicalOperations,continued3. Because ACT-eligible individuals may be difficult to engage, the initial treatment/recovery plan for an individual may be more generic at the onset <strong>of</strong>treatment/support. It is expected that the treatment plan be individualized <strong>and</strong> recovery-oriented after the team becomes engaged with the individual <strong>and</strong> comes toknow the individual. The allowance for “generic” content <strong>of</strong> the IRP shall not extend beyond one initial authorization period.4. Because many individuals served may have a mental illness <strong>and</strong> co-occurring addiction disorder, the ACT team may not discontinue services to any individual basedsolely upon a relapse in his/her addiction recovery.5. ACT Teams must be designed to deliver services in various environments, such as homes, schools, homeless shelters, <strong>and</strong> street locations. The provider shouldkeep in mind that individuals may prefer to meet staff at a community location other than their homes or other conspicuous locations (e.g. their place <strong>of</strong> employmentor school), especially if staff drive a vehicle that is clearly marked as a state or agency vehicle, or if staff must identify themselves <strong>and</strong> their purpose to gain access tothe individual in a way that may potentially embarrass the individual or breech the individual’s privacy/confidentiality. Staff should be sensitive to <strong>and</strong> respectful <strong>of</strong>individuals’ privacy/confidentiality rights <strong>and</strong> preferences in this regard to the greatest extent possible (e.g. if staff must meet with an individual during their work time,mutually agree upon a meeting place nearby that is the least conspicuous from the individual’s point <strong>of</strong> view).6. The organization must have policies that govern the provision <strong>of</strong> services in natural settings <strong>and</strong> can document that it respects consumers’ <strong>and</strong>/or families’ right toprivacy <strong>and</strong> confidentiality when services are provided in those settings.7. Each ACT provider must have policies <strong>and</strong> procedures governing the provision <strong>of</strong> outreach services, including methods for protecting the safety <strong>of</strong> staff that engagein outreach activities.8. The organization must have established procedures/protocols for h<strong>and</strong>ling emergency <strong>and</strong> crisis situations that describe methods for supporting <strong>and</strong> h<strong>and</strong>lingindividuals who require psychiatric hospitalization <strong>and</strong>/or crisis stabilization.9. The organization must have an Assertive Community Treatment Organizational Plan that addresses the following descriptions:a. Particular rehabilitation, recovery <strong>and</strong> resource coordination models utilized, types <strong>of</strong> intervention practiced, <strong>and</strong> typical daily schedule for staffb. Staffing pattern <strong>and</strong> how staff are deployed to assure that the required staff-to-consumer ratios are maintained, including how unplanned staff absences,illnesses, <strong>and</strong> emergencies are accommodatedc. Hours <strong>of</strong> operation, the staff assigned, <strong>and</strong> types <strong>of</strong> services provided to consumers, families, <strong>and</strong>/or guardiansd. How the plan for services is modified or adjusted to meet the needs specified in the Individualized Recovery Plane. Inter-team communication plan regarding consumer support (e.g., e-mail, team staffings, staff safety plan such as check-in protocols etc.)f. A physical health management plang. How the organization will integrate consumers into the community including assisting consumers in preparing for employmenth. How the organization (team) will respond to crisis for individuals served.10. The ACT team is expected to work with informal support systems at least 2 to 4 times a month with or without the consumer present to provide support <strong>and</strong> skilltraining as necessary to assist the consumer in his or her recovery (i.e., family, l<strong>and</strong>lord, employers, probation <strong>of</strong>ficers). If the consumer is not an engaged participantin this contact, the service shall not be billed.FY2013 Provider Manual for Community <strong>Behavioral</strong> <strong>Health</strong> Providers Page 100
Assertive Community Treatment11. For the individuals which the ACT team supports, the ACT team must be involved in all hospital admissions <strong>and</strong> hospital discharges. The agency will be reviewed forfidelity by the st<strong>and</strong>ard that the ACT team will be involved with 95% <strong>of</strong> all hospital admissions <strong>and</strong> hospital discharges. This is evidenced by documentation in theclinical record.12. The entire ACT team is responsible for completing the ACT Comprehensive Assessment for newly enrolled consumers. The ACT Comprehensive Assessmentresults from the information gathered <strong>and</strong> are used to establish immediate <strong>and</strong> longer-term service needs with each consumer <strong>and</strong> to set goals <strong>and</strong> develop the firstindividualized treatment plan. Because <strong>of</strong> the complexity <strong>of</strong> the mental illness <strong>and</strong> the need to build trust with the served individual, the comprehensive mental health,addiction, <strong>and</strong> functional assessments may take up to 60 days. Enrolled consumers will be re-assessed at 6 month intervals from date <strong>of</strong> completion <strong>of</strong> thecomprehensive assessment. It is expected that when a person identifies <strong>and</strong> allows his/her natural supports to be partners in recovery that they will be fully involvedin assessment activities <strong>and</strong> ACT team documentation will demonstrate this participation. The ACT Comprehensive Assessment shall (at a minimum) include:a. Psychiatric History, Mental Status/Diagnosisb. Physical <strong>Health</strong>c. Substance Abuse assessmentd. Education <strong>and</strong> Employmente. Social Development <strong>and</strong> Functioningf. Family Structure <strong>and</strong> Relationships13. Treatment <strong>and</strong> recovery support to the individual is provided in accordance with a Treatment Plan. Treatment Planning shall be in accordance with the following:a. The Individual Treatment Team (ITT) is responsible for providing much <strong>of</strong> the consumer's treatment, rehabilitation, <strong>and</strong> support services <strong>and</strong> is charged with thedevelopment <strong>and</strong> continued adaptation <strong>of</strong> the person’s recovery plan (along with that person as an active participant). The ITT is a group or combination <strong>of</strong>three to five ACT staff members who together have a range <strong>of</strong> clinical <strong>and</strong> rehabilitation skills <strong>and</strong> expertise. The ITT members are assigned by the team leaderto work collaboratively with a consumer <strong>and</strong> his/her family <strong>and</strong>/or natural supports in the community by the time <strong>of</strong> the first treatment planning meeting or thirtydays after admission. The core members are the primary practitioner <strong>and</strong> at least one clinical or rehabilitation staff person who shares case coordination <strong>and</strong>service provision tasks for each consumer. ITT members are assigned to take separate service roles with the consumer as specified by the consumer <strong>and</strong> theITT in the treatment plan.b. The Treatment Plan Review is a thorough, written summary describing the consumer’s <strong>and</strong> the ITT’s evaluation <strong>of</strong> the consumer’s progress/goal attainment,the effectiveness <strong>of</strong> the interventions, <strong>and</strong> satisfaction with services since the last person-centered treatment plan.c. Treatment Planning Meeting is a regularly scheduled meeting conducted under the supervision <strong>of</strong> the team leader <strong>and</strong> the psychiatric prescriber. Thepurpose <strong>of</strong> these meetings is for the staff, as a team, <strong>and</strong> the consumer <strong>and</strong> his/her family/natural supports, to thoroughly prepare for their work together. Thegroup meets together to present <strong>and</strong> integrate the information collected through assessment in order to learn as much as possible about the consumer’s life,his/her experience with mental illness, <strong>and</strong> the type <strong>and</strong> effectiveness <strong>of</strong> the past treatment they have received. The presentations <strong>and</strong> discussions at thesemeetings make it possible for all staff to be familiar with each consumer <strong>and</strong> his/her goals <strong>and</strong> aspirations <strong>and</strong> for each consumer to become familiar with eachITT staff person. The treatment plan shall be reevaluated <strong>and</strong> adjusted accordingly via the Treatment Planning Meeting prior to each reauthorization <strong>of</strong> service(Documentation is guided by elements G.2. <strong>and</strong> G.3. below).14. Each new ACT team shall stagger consumer admissions from (e.g., 4-6 consumers per month) to gradually build up capacity to serve no more than 100 consumers.15. It is expected that 90% or more <strong>of</strong> the consumers have face to face contact with more than one staff member in a 2 week period.FY2013 Provider Manual for Community <strong>Behavioral</strong> <strong>Health</strong> Providers Page 101
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Georgia Department of Behavioral He
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UPDATED FOR JULY 1, 2013SUMMARY OF
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C&A Core ServicesBehavioral Health
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Community Supportsupports;9) Assist
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Community SupportServiceAccessibili
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Community Transition Planningv. App
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Diagnostic AssessmentTransactionCod
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Family Outpatient Services: Family
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Family Outpatient Services: Family
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Family Outpatient Services: Family
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Group Outpatient Services: Group Co
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Group Outpatient Services: Group Tr
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Individual CounselingServiceDefinit
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Medication AdministrationAdmissionC
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Nursing Assessment and Health Servi
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Continuing StayCriteriaDischargeCri
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Psychiatric TreatmentAdditionalMedi
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Service Plan DevelopmentPractitione
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CHILD & ADOLESCENT SPECIALTY SERVIC
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Behavioral AssistanceAssistance.Ser
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Crisis Stabilization Unit (CSU) Ser
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Crisis Stabilization Unit (CSU) Ser
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Intensive Family Intervention5. Bec
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Intensive Family Interventionconfid
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2. Policies, procedures, and guidel
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3. Safe transport of persons served
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iv. There are safeguards utilized f
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i. The date and time the medication
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Training Requirements for all Staff
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Qualified MedicationAide (QMA)Psych
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Addiction CounselorTrainees (ACT)Hi
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CADC, CCADC, CAC II or MAC and is r
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practitioner), s/he could bill as a
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COMMUNITY SERVICE STANDARDS FOR ALL
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4. ORDER/RECOMMENDATION FOR COURSE
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ii. Services, supports, and treatme
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xv.xvi.xvii.Recorded changes - Any