PART I - Department of Behavioral Health and Developmental ...

COMMUNITY SERVICE STANDARDS FOR ALL PROVIDERSSECTION I: POLICIES AND PROCEDURES1. Guiding Principlesa. Integration into community: Inclusion and community integration for both the provider and the individuals served issupported and evident.i. Individuals have responsibilities in the community such as employment, volunteer activities, church and civicmembership and participation, school attendance, and other age-appropriate activitiesii. The provider has community partnerships that demonstrate input and involvement by:1. Advocates;2. The person served;3. Families; and4. Business and community representatives.iii. The provider makes known its role, functions and capacities to the community including other organizations asappropriate to its array of services, supports, and treatment as a basis for:1. Joint planning efforts;2. Continuity in cooperative service delivery, including the educational system;3. Provider networking;4. Referrals; and5. Sub-contracts.iv. AD providers who receive SAPTBG funds shall publicize the availability of services and the preference extended topregnant women through its outreach programs, ongoing public service announcements (radio/television), regularadvertisements in local/regional print media, posters placed in targeted areas, and frequent notification ofavailability of such treatment distributed to the network of community based organizations, health care providers,and social service agencies. SAPTBGv. Providers receiving SAPTBG grant dollars for treatment services for intravenous drug abusers must encourage theparticipation of such individuals through a strategy that reasonably can be expected to be an effective but, at aminimum, shall include:1. Selecting, training and supervising outreach workers;2. Contacting, communicating and following-up with substance abusers, their associates, and neighborhoodresidents, within the constraints of Federal and State confidentiality requirements, including 42 C.F.R. Pt 2;3. Promoting awareness among substance abusers about the relationship between intravenous drug abuse andcommunicable diseases such as HIV, and recommending steps to prevent disease transmission; and4. Encouraging entry into treatment. SAPTBGb. Right to access individualized servicesi. Access to appropriate services, supports, and treatment is available regardless of, Age; Race, National Origin,Ethnicity; Gender; Religion; Social status; Physical disability; Mental disability; Gender identity; Sexual orientation.ii. There are no barriers in accessing the services, supports, and treatment offered by the provider, including but notlimited to:1. Geographic;2. Architectural;3. Communication:a. Language access is provided to individuals with limited English proficiency or who are sensoryimpaired;b. All applicable DBHDD policies regarding Limited English Proficiency and Sensory Impairment arefollowed.4. Attitudinal;5. Procedural;6. Organizational scheduling or availability; and7. Providers that receive SAPTBG funds will treat the family as a unit and admit both women and their childreninto treatment services, if appropriate. Programs must provide, or arrange for the provision of, the followingservices to pregnant women and women with dependent children, including women who are attempting toregain custody of their children:a. Primary medical care for women, including referral for prenatal care and, while the women arereceiving services, childcare;FY2013 Provider Manual for Community Behavioral Health Providers