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a growing experience - Student Services - University of Melbourne

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HEALTH AND WELL-BEING OF INTERNATIONAL STUDENTSvariety <strong>of</strong> information sources, as perceived by students. <strong>Student</strong>s were asked toindicate the most useful source <strong>of</strong> information only.Table 84Perceived usefulness <strong>of</strong> information sources concerning university servicesPercentage<strong>of</strong>responses<strong>University</strong>website<strong>Student</strong>diarySources <strong>of</strong> informationAcademicstaffNonacademicstaff<strong>Student</strong>s,friendsOther62.5 10.9 5.0 1.9 18.7 1.0It is clear from student responses that the university website is regarded as by far themost useful source <strong>of</strong> information. Other sources <strong>of</strong> information are seen as the mostuseful source by much smaller percentages <strong>of</strong> students. In particular, students andfriends act as a valuable source <strong>of</strong> information for an important percentage <strong>of</strong>students.The part played by friends who have used university services in the prediction <strong>of</strong>whether or not students decide to access those services themselves has already beendiscussed. How many students know <strong>of</strong> friends who have used university health,counselling and other services? Table 85 presents this information.Table 85Use <strong>of</strong> university services by friends <strong>of</strong> respondentsType <strong>of</strong> university servicePercentage<strong>of</strong>respondentsYesHealth(n=973)No/DKYesCounselling(n=968)No/DK YesOther(n=969)No/DK47.6 52.4 17.4 82.6 29.7 70.3Cross-tabulations <strong>of</strong> students who use a university service with their knowledge <strong>of</strong>friends who have used the same service show a significant relationship for each <strong>of</strong> thethree types <strong>of</strong> service considered. <strong>Student</strong>s with friends who have used the healthservice are themselves significantly more likely to use the service if they have need <strong>of</strong>help 352 . Similarly, if they feel they need help, those with friends who have accessedthe counselling service are themselves significantly more likely to use the counsellingservice 353 . The same is also true <strong>of</strong> the use <strong>of</strong> other university services 354 .352 2 = 29.80, 1 df, p

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