a growing experience - Student Services - University of Melbourne
a growing experience - Student Services - University of Melbourne
a growing experience - Student Services - University of Melbourne
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HEALTH AND WELL-BEING OF INTERNATIONAL STUDENTS12. Did you go there for help? Yes 1 No 213. If yes, on how many occasions did you go during this year? occasionsIf yes, please rate how well the following items reflect your <strong>experience</strong>, by circling the appropriatenumber: 0=not at all; 1=somewhat; 2=very; 3=extremely.14. I was satisfied with the service I received. 0 1 2 315. I felt uncomfortable about going to the counselling service. 0 1 2 316. I was able to get an appointment when I needed to. 0 1 2 317. The counsellor was sensitive to my needs. 0 1 2 318. The counsellor was pr<strong>of</strong>essionally competent. 0 1 2 319. If no, why did you not go? (Indicate for each one whether it Yes, No,was or was not a reason. You can have more than one reason.) this WAS a reason. NOT a reason.o I did not know how to get an appointment. o I felt uncomfortable asking for help. o I felt that they would not understand me. o I thought my problem was not important enough. o I didn't know there was such a service. o I didn't know where to go. o I didn't know the service was free. o I thought it might influence my academic results. o I thought they wouldn't be able to help me. o I went to a service <strong>of</strong>f-campus o Other 20. During this year, did you access other university services (eg. financial aid, housing)?21. What kind <strong>of</strong> service(s) did you use?Yes 1 No 2Please rate how easy it is to find out about university services, by circling the appropriate number: 0=notat all; 1=somewhat; 2=very; 3=extremely.22. It is easy to find out about the health services provided by the university. 0 1 2 323. It is easy to find out about the counselling services provided by the university. 0 1 2 324. It is easy to find out about other services provided by the university. 0 1 2 325. In your <strong>experience</strong>, what is the most useful source <strong>of</strong> information about services at the university?(Please tick one box only.)o The university website 1o <strong>Student</strong> diary 2o Academic staff 3Rosenthal, Russell & Thomson, 2006 183
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