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[PDF] NatWest Welcome Account

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obtain information about the refusal and, whereappropriate, our reason for refusing the payment,along with information on how to correct any errorsthat led to the refusal, by contacting one of ourbranches in person or by calling the Polish Centreof Excellence (unless a legal reason or certain otherlimited circumstances beyond our control prevent usfrom providing you with this information).3.1.7 All payment instructions will be transacted inSterling unless we specifically agree otherwise.3.1.8 In General Condition 5.4, we agree to makepayments within timescales that relate to whenwe receive your payment instructions. The timeof receipt will be the time we receive yourpayment instructions rather than the time yousend them. The Faster Payments Service permitsus to receive and process payment instructionsalmost immediately. Further information on theFaster Payments Service is contained in our leaflet<strong>NatWest</strong> <strong>Welcome</strong> <strong>Account</strong> – Our commitment toyou. The following provisions do not apply to theFaster Payments Service:(a) payment instructions given on a non-businessday will be treated as received on the nextbusiness day;(b) payment instructions received after 3.30pmon a business day will be treated as receivedon the next business day or as otherwisenotified; and(c) instructions for a future dated payment will betreated as received on the day agreed forpayment. Where this is not a business day,it will be treated as received on the nextbusiness day.Where we refuse to make a payment inaccordance with your payment instructions, we12

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