[PDF] NatWest Welcome Account

Standing Order and Direct Debit payments are notpermitted on the account.5.1.4 You may ask us to check the status of any paymentyou have instructed us to make and we will notifyyou of the outcome. This may involve us relying onanother bank, building society or organisationinvolved in processing or receiving the paymentfor information.5.2 Cancellation5.2.1 If you want us to cancel a Standing Order orDirect Debit instruction on your account, youshould advise the Polish Centre of Excellence inwriting, or by telephone (followed by writtenconfirmation). You will not be able to cancel aStanding Order or Direct Debit if you do notadvise us before we are committed to make thepayment from your account. You must include thefollowing details:(a) Standing Order – name of recipient, amountand frequency;(b) Direct Debit – name of recipient, amount andfrequency.5.3 Services and charges5.3.1 We may impose:(a) charges for the operation of your account,interest and unpaid item charges; and(b) other charges relating to your account or tothe supply of services requested by you.5.3.2 Our current service charges for the operation ofyour account and the other charges we mostfrequently impose are set out in our leaflet A Guideto NatWest Welcome Accounts fees and interest.You can also find out about our charges by callingthe Polish Centre of Excellence on 0845 246 7979,on our website natwest.com/welcome, or byasking our staff. We will tell you about the charges17