[PDF] NatWest Welcome Account

8.2 Our liability8.2.1 We will not be liable to you for any breach of(or failure to perform) our obligations where thatbreach (or failure) is due to abnormal andunforeseeable circumstances beyond our control,the consequences of which would have beenunavoidable despite all efforts to the contrary.8.2.2 We will not be liable to you for any loss sufferedin respect of a payment that you have notauthorised in accordance with General Condition3, or which has been incorrectly paid, unless younotify us without undue delay on becoming awareof the unauthorised or incorrect payment and, inany event, not later than 13 months after thedate that your account is debited. This GeneralCondition 8.2.2 will not apply if we have failed toprovide you with information about the paymentin accordance with General Condition 9.1.2.8.2.3 Where you do not supply the correct paymentdetails (for example, you provide the wrongaccount number or sort code for the payee),we will not be liable for failing to makea payment or making an incorrect payment.Where you supply information in addition tothe payment details that we ask for, we willonly be responsible for making the paymentin accordance with the payment details thatwe asked for.8.2.4 For Direct Debits in Sterling, your refund rightsunder the UK Direct Debit Scheme will continueto apply. Please see the Direct Debit section ofour leaflet NatWest Welcome Account – Ourcommitment to you for more information.8.3 Refunds8.3.1 Where we make a payment from your accountthat you have not authorised in accordance with23