[PDF] NatWest Welcome Account

9.2 Other communications9.2.1 When we communicate with you by telephone,we may record the call to ensure that we providea good service and that we follow yourinstructions correctly.9.2.2 All communications from us to you (including thedocuments containing the terms of the contractbetween you and us) will be in English.In addition, we will provide communications inPolish wherever possible. If any discrepancyarises between the English and Polishcommunications, the English version will prevail.9.2.3 If your name, address, telephone number oremail address changes, you must notify us.If you notify us by telephone, we may ask youto confirm the change in writing.10. CHANGES TO THE AGREEMENT10.1 Changes to the agreement and charges10.1.1 If we have a valid reason for doing so, we maychange the terms of our agreement with you bynotifying you personally not less than 60 daysbefore the change comes into effect.10.1.2 We may introduce new charges on your accountor change the amount of any charges whichalready apply to your account by notifying youpersonally not less than 60 days before thechange comes into effect.10.2 Copies of the Conditions10.2.1 If we make a major change or a lot of minorchanges in any one year, we will give you acopy of the new Conditions or a summary of thechanges. You can also request a copy of theConditions at any time by calling the PolishCentre of Excellence on 0845 246 7979.27