annual report - Tenaga Nasional Berhad

We also received the Gold Awardfrom the Contact Centre Associationof Malaysia and MSC Malaysia inrecognition of the TNB CareLine 15454as the Best Emerging Contact Centrefor the GLC Category. Meanwhile,our training institute, TNB IntegratedLearning Solution Sdn. Bhd. (ILSAS),was accorded the Minister of HumanResources Award 2007 in the TrainingProvider Category. TNB also receivedthe Malaysia Productivity Centre DirectorGeneral’s Award for our commitment toestablishing a dynamic workforce.In recognition of our outstandingoccupational safety and health practices,12 of our power generation stationsreceived awards from the MalaysianSociety of Occupational Safety andHealth in FY2007. We bettered FY2006’sperformance when the Putrajaya,Cameron Highlands, Sultan Ismail,Tuanku Ja’afar and Chenderoh powerstations were accorded Gold Class IAwards, while the Sg. Perak, Gelugor,Connaught Bridge and Sultan AzlanShah power stations were accordedGold Class II Awards. The SultanIskandar and Sultan Mahmud powerstations each received a Silver Award,while the Sultan Ismail Petra powerstation received a Bronze Award.TNB also received the BrandLaureateSociete Awards 2008 for excellencein corporate social responsibility;the National Award for ManagementAccounting (NAfMA) Best Practice Award2007 (Public listed Company); the 2007Corporate Award (Tier 2, Category 1)by the Institute of Internal AuditorsMalaysia; and the Top Corporate Award- Malaysia 1000 from the publisher of theMalaysia 1000 magazine in collaborationwith BERNAMA, the National NewsAgency. The year also saw TNB winningseveral other awards for achievementsin the areas of quality and technologicalinnovation – all apt testimonies of ourcommitment to operational excellence.Going ForwardTenaga Nasional Berhad expects to facea difficult business environment in thecoming year given the volatile globaleconomic climate and the challengesassailing the global energy industry. Intandem with slower economic growth,electricity demand is expected to belower than the 6.1% growth achieved inFY2008 in Peninsular Malaysia.The Board of Directors continues to beconcerned with these unprecedentedchallenges, especially the volatility ofglobal fuel costs and their impact on theGroup’s performance. Not withstandingthis, the Group is committed toimplementing measures that willincrease our operational efficiency andmitigate the impact of these externalfactors to some extent. We will intensifyinteraction with various stakeholders inorder to ensure better appreciation ofthe costs of providing electricity andof the importance of ensuring thatTNB has sufficient income to continueproviding reliable and secure supply ofelectricity to meet future demand forpower in the country.We will also continue to look for newsources of income, including expandingour inter national footprint anddiversifying our earnings base abroad,where appropriate. This, however, willonly be undertaken with due diligenceand professional assessment of the risksinvolved.AppreciationOn behalf of the Board of Directors ofTNB, I wish to convey my gratitude toour shareholders, affiliates, partners andesteemed customers for their steadfastsupport and confidence in the Group.My heartfelt thanks to the Governmentof Malaysia and the various regulatorybodies, in particular the Ministry ofEnergy, Water and Communications aswell as the Energy Commission, fortheir support and guidance.To the Management Team led by Dato’Sri Che Khalib Mohamad Noh and allTNB employees, please accept myheartfelt gratitude for your dedication,hard work and the spirit of excellenceyou have all exhibited. These attributeshave helped TNB to maintain itsprofitability amidst a challengingbusiness environment.Last but not least, my sincere thanksto my fellow Board Members for yourexpert guidance and insights. I lookforward to your support and continuedcommitment as we put in place theplans to secure the future growth ofthe Group. As we focus on steeringTNB steadily forward into turbulent yetopportunistic times, I trust that all ourstakeholders will continue to give ustheir steadfast support.Thank you.Tan Sri Leo MoggieChairman[ Tenaga Nasional Berhad ] [ Annual Report 2008 ]33