annual report - Tenaga Nasional Berhad

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ICT DivisionICT is continuouslyinnovating its ways toimplement ICT requirementsin TNB to support TNB’soverall vision and mission.Highlights of Achievements:Completed ‘Mobile Field Force AutomationProject’ to improve communication andbreakdown response time between TNB’sCall Management Centre and its field crew.Completed TNB’s 10-Year GIS MasterplanStudy aimed to formulate a long term GISroadmap and implementation strategy fora comprehensive Corporate GeographicalInformation System (CGIS) covering alldivisions within the Group.Developed TNB’s E-Application, a web-basedsystem that allows housing developers andindividual customers to apply for electricitysupply online.[ Tenaga Nasional Berhad ] [ Annual Report 2008 ]90Technical upgrading of TNB EnterpriseSystems which include ERMS, EHRMS andeCIBS to a higher platform version. With thecompletion of SAP upgrade, users can expectbetter functionalities and a more user-friendlysystem interface in future.Upgraded and expanded the Division’s datacenter to host critical TNB ICT servicesand applications. TNB Data Center 2was established early this year to providehot backup to TNB’s Data Center 1. Theadditional facility is critical as it enabled TNBto provide the necessary security assuranceto TNB stakeholders in terms of safeguardingimportant data.Undertook the revamping of TNB Intranet toprovide a user-friendly interface and encouragecollaboration and sharing of information on asingle platform.
Razali bin AwangChief Information OfficerDivisional GoalsThe ICT Division continues to subscribe to four mainobjectives towards supporting TNB’s overall vision andmission namely to effectively govern and consolidatethe use of ICT in TNB, e-enabling critical business andtechnical processes, providing reliable digital infrastructureand network connectivity as well as maximising returnsfrom ICT infrastructures and expertise.It is also committed to contribute effectively to thebusiness goals and growth of TNB through valuecreation, service and efficiency improvement, organisationexcellence and diversification.[ Tenaga Nasional Berhad ] [ Annual Report 2008 ]91
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annual report2008
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Conversion to more energy efficient
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Configure the air conditioner by se
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MissionWe are committed to excellen
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About Us[ Tenaga Nasional Berhad ]
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Corporate Award Highlights[ Tenaga
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Corporate Award HighlightsThe Brand
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Corporate Award Highlights12. Malay
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Notice Of Annual General Meeting[ T
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Notice Of Annual General MeetingEXP
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Key HighlightsUnit Demand Growth +4
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Corporate Performance ChartsProfit
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FY2008 Core RevenueFY2008 Total RM2
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Operational StatisticsSales Of Elec
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[ Tenaga Nasional Berhad ] [ Annual
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Chairman’s Letter To Shareholders
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Chairman’s Letter To Shareholders
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President /CEO’s Review[ Tenaga N
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President/CEO’s ReviewRising To T
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President/CEO’s Review[ Tenaga Na
Page 42 and 43: President/CEO’s Review[ Tenaga Na
Page 44 and 45: President/CEO’s ReviewOur investm
Page 46 and 47: GenerationTransmissionDistributionF
Page 48 and 49: GenerationMoving forward, Generatio
Page 50 and 51: Operations Review - Generation Divi
Page 58 and 59: Ir. Ab’llah bin Haji Mohd SallehV
Page 60 and 61: Operations Review - Transmission Di
Page 63 and 64: TEWAPERLISKGARBKTRCIMATo SDAOBKHMKh
Page 65 and 66: To focus on its core businessactivi
Page 67 and 68: D i s t r i b u t i o n D i v i s i
Page 69 and 70: Voice Recorder (IVR) and IPTelephon
Page 71 and 72: continues to carry out operations a
Page 73 and 74: SUMMARY OF OPERATIONSFinancial Perf
Page 75 and 76: The Division actively monitored the
Page 77 and 78: As always, TNB invites thefinancial
Page 79 and 80: Operational Summaryi.Regulatory and
Page 81 and 82: Operational SummaryIn order to meet
Page 83 and 84: Operational ImprovementsEfficiency
Page 85 and 86: Divisional GoalsThe Planning Divisi
Page 87 and 88: could pose environmentalissue as a
Page 89 and 90: As it moves forward to a newera, MT
Page 91: In preparation for stiffercompetiti
Page 95 and 96: The Division had also contributedit
Page 97 and 98: Awards and AccoladesICT Chief Infor
Page 99 and 100: Operational Improvements• e-Biddi
Page 101 and 102: local products. An awarenessprogram
Page 103 and 104: Divisional GoalsFollowing a major r
Page 105 and 106: Human ResourceManagementApart from
Page 107 and 108: Human Resources DivisionWith a manp
Page 109 and 110: • Installation of polymeric132 kV
Page 111 and 112: Major Projects DivisionUnder the 9
Page 113 and 114: Organisation DevelopmentDivisionPro
Page 115 and 116: Vegetation and MaintenanceManagemen
Page 117 and 118: Dato’ Fuad bin Jaafar(Independent
Page 119: Associate /Investment CompaniesJIMA
Page 122 and 123: Calendar Of Corporate EventsNovembe
Page 124 and 125: Calendar Of Corporate EventsMay 200
Page 126 and 127: Media Highlights[ Tenaga Nasional B
Page 128 and 129: Statement Of Corporate GovernanceTo
Page 130 and 131: Statement Of Corporate GovernanceRo
Page 132 and 133: Statement Of Corporate Governance[
Page 134 and 135: Statement Of Corporate Governance(b
Page 136 and 137: Statement Of Corporate Governance[
Page 138 and 139: Statement Of Corporate Governance(7
Page 140 and 141: Enterprise Wide Risk ManagementTNB
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Enterprise Wide Risk Management3. M
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Statement Of Internal ControlBoard
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Statement Of Internal Control[ Tena
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Board Audit Committee Report[ Tenag
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Terms Of Reference Of The Board Aud
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Terms Of Reference Of The Board Aud
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Board Of Directorsfrom left to righ
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Profile Of DirectorsTan Sri Leo Mog
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Profile Of DirectorsDato’ Puteh R
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Profile Of DirectorsDato’ Zainal
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Group Executive Council Committee -
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Group Executive Management Committe
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Corporate Social Responsibility[ Te
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Other Services - Productivity And Q
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Statement Of Environment[ Tenaga Na
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Financial Statements[ Tenaga Nasion
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Directors’ ReportRESERVES AND PRO
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Directors’ ReportDIRECTORS’ BEN
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Income Statementsfor the financial
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Balance Sheetsgroup Companynote 200
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Statement Of Changes In Equitynon-d
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Cash Flow Statementsgroup Company20
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Notes To The Financial Statements2
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Statement by Directorspursuant to S
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Independent Auditors’ Reportto th
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Analysis Of Shareholdingsas at 9 Oc
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Analysis Of Shareholdings30 LARGEST
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Analysis Of Unsecured Convertible R
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Property List- generation[ Tenaga N
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Property List- distribution[ Tenaga
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StampSymphony Share Registrars Sdn.
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annual report - Tenaga Nasional Berhad

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