Windchill System Administrator's Guide

6. From the View entries with status drop-down list, select Severe and then
click Show to view severe entries.
7. Examine each severe entry and decide whether to delete the entry or reset it.
– To remove severe entries, go to the Delete entries with status drop-down
list and select Severe. Then click Delete to delete all severe entries.
Alternately, select the entries to be deleted by selecting the check box in
front of each entry in the table, and then clicking Delete at the top of the
table to delete selected entries.
– To reset severe entries, go to Change all entries from - to and select
appropriate from and to status codes. Then click Update to make the
change.
8. Repeat the process until you have either deleted or reset all failed and severe
entries in each queue.
9. When the status of an entry becomes severe, Windchill stops the queue from
which the task for the entry was executed so that no other tasks will execute.
If there were severe entries, manually restart the corresponding queue or
restart Windchill.
To restart a queue, go to the Queue Manager main page and select the check
box in front of the corresponding queue row in the table and then click Start
at the top of the table.
Alternately, select Start from the Actions drop-down list in the
corresponding queue row or from the Queue Properties page for the queue.
Configuring and Administering Background Queues 8-9