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Windchill System Administrator's Guide

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Appendix B, <strong>Windchill</strong> Considerations for Security Infrastructures, provides<br />

some basic <strong>Windchill</strong> information for dealing with firewalls, and other security<br />

issues.<br />

Appendix C, Mapping Rules and Conflict Messages, describes methods of<br />

mapping attributes during import and export.<br />

Appendix D, Customizing Online Help, describes how to customize <strong>Windchill</strong><br />

online help.<br />

Related Documentation<br />

Technical Support<br />

The following documentation may also be helpful:<br />

• <strong>Windchill</strong> Business Administrator’s <strong>Guide</strong><br />

• <strong>Windchill</strong> Installation and Configuration <strong>Guide</strong><br />

• <strong>Windchill</strong> User's <strong>Guide</strong><br />

• <strong>Windchill</strong> Application Developer's <strong>Guide</strong><br />

• <strong>Windchill</strong> Customizer's <strong>Guide</strong><br />

• <strong>Windchill</strong> Adapter <strong>Guide</strong><br />

• <strong>Windchill</strong> Performance Tuning <strong>Guide</strong><br />

• properties.html file<br />

If these books are not installed on your system, see your installer.<br />

Contact PTC Technical Support via the PTC Web site, phone, fax, or e-mail if you<br />

encounter problems using <strong>Windchill</strong>.<br />

For complete details, refer to Contacting Technical Support in the PTC Customer<br />

Service <strong>Guide</strong> enclosed with your shipment. This guide can also be found under<br />

the Support Bulletins section of the PTC Web site at:<br />

http://www.ptc.com/support/index.htm<br />

The PTC Web site also provides a search facility that allows you to locate<br />

Technical Support technical documentation of particular interest. To access this<br />

page, use the following link:<br />

http://www.ptc.com/support/support.htm<br />

You must have a Service Contract Number (SCN) before you can receive<br />

technical support. If you do not have an SCN, contact PTC License Management<br />

using the instructions found in your PTC Customer Service <strong>Guide</strong> under<br />

Contacting License Management.<br />

About This <strong>Guide</strong> xxi

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