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newsadvancements and initiatives - Faculty Matters

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Dawn This sounds terrific in theory, but<br />

I know our faculty will want more details.<br />

Can you explain what this technology will<br />

actually look like?<br />

Gailene The tool we are introducing<br />

is called a Knowledge Check. It’s a<br />

combination of three things: a lowstakes<br />

formative assessment delivered<br />

in the form of a weekly quiz with some<br />

enhancements; a personal study guide,<br />

which is a summary of the student’s<br />

performance on that knowledge check;<br />

<strong>and</strong> a faculty dashboard, which is a view<br />

of the student’s performance with built-in<br />

recommendations for intervention.<br />

Marla Let’s imagine I’m a student in an<br />

Economics class <strong>and</strong> I don’t underst<strong>and</strong> the<br />

concept of supply <strong>and</strong> dem<strong>and</strong>. How will a<br />

Knowledge Check help me?<br />

Gailene In the middle of the week<br />

all students are assigned a Knowledge<br />

Check. When you answer a question on the<br />

Knowledge Check <strong>and</strong> get it wrong, you, the<br />

student, will receive immediate feedback<br />

letting you know the answer wasn’t correct.<br />

You’ll also be offered a hint that may help<br />

you grasp the concept better. You can<br />

answer the question again <strong>and</strong> receive an<br />

immediate explanation of why the answer<br />

was correct or incorrect. This allows<br />

students to learn as they’re being assessed.<br />

Dawn How do faculty use the Knowledge<br />

Check?<br />

Above are Vice Provost Dawn Iwamoto, Ed.D., (left) <strong>and</strong> Associate Provost Marla Kelsey, Ed.D.<br />

Gailene A student’s Knowledge Check<br />

results are posted to the faculty dashboard.<br />

Not only can faculty see that a student<br />

answered all three questions related to, for<br />

example, supply <strong>and</strong> dem<strong>and</strong> incorrectly,<br />

but also can see if they clicked on the<br />

hints <strong>and</strong> looked at some of the additional<br />

materials within the quiz. At that point, the<br />

faculty member can send that student a<br />

personalized message with some additional<br />

materials around supply <strong>and</strong> dem<strong>and</strong> <strong>and</strong><br />

say, “Maybe these will help.” <strong>Faculty</strong> have<br />

the option of choosing materials suggested<br />

by the college <strong>and</strong> the instructional<br />

design team, or they can send their own<br />

recommendation if there’s something else<br />

they feel may resonate better.<br />

Marla Have we tested the Knowledge<br />

Check with students <strong>and</strong> faculty? If so,<br />

what were the reactions?<br />

Gailene Yes, we have completed three<br />

pilots, <strong>and</strong> feedback from both students<br />

<strong>and</strong> faculty has been very positive. The first<br />

pilot started about six months ago <strong>and</strong> it<br />

was conducted with 16 students <strong>and</strong> one<br />

facultymatters.com<br />

53<br />

instructor in the ECO 561 course. The other<br />

two pilots were conducted with a larger<br />

number of students <strong>and</strong> faculty based in<br />

the same course. The feedback from all<br />

three pilot groups was extremely positive<br />

<strong>and</strong> optimistic in terms of the potential<br />

this tool actually has in the classroom.<br />

Student reactions ranged from “It was<br />

helpful to know where I st<strong>and</strong>, what I know<br />

<strong>and</strong> what I don’t know,” to very enthusiastic<br />

responses about how much feedback they<br />

had received <strong>and</strong> how their instructor<br />

really seemed to care about their progress.<br />

<strong>Faculty</strong> noted how helpful it was to actually<br />

see where students needed the most<br />

guidance—<strong>and</strong> felt reassured that they had<br />

done their best to address their students’<br />

needs.<br />

Dawn What is the ALE workgroup’s<br />

vision for the future?<br />

Gailene Students come to University<br />

of Phoenix to improve on their skills <strong>and</strong><br />

education, things that can help them have<br />

continued on page 54

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