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72 Faculty Matters Summer 2012 the HRcolumn feedback, results and news By Cheryl Naumann Vice President of Human Resources at University of Phoenix Faculty Engagement Survey A s a University, we know that when you, our faculty, are engaged, we’re all the better for it. When you’re feeling invested in your role as educators, there is a positive impact to you, to our students and to the University as a whole. The Faculty Engagement Survey Two years ago, we decided we needed a way to measure how engaged you are and to capture your points of pride and pain. We also wanted to capture your suggestions about how we can continue to innovate and improve as a University. In 2010, we launched the Faculty Engagement Survey as a tool to solicit this type of input. Since then, through this survey you have consistently reinforced why you are here: to impact the lives of our students and to help University of Phoenix succeed in accomplishing our mission. The latest results The most recent Faculty Engagement Survey results are cause for celebration. I’m pleased to report that an impressive 56.58 percent of the 8,000 of you that we surveyed—that’s approximately one-quarter of our faculty population—responded. And 98 percent of the survey items are trending upward. Faculty engagement has reached an all-time high of 82.77 percent. While these results speak to how much we can accomplish when we work together, I want to assure you that our efforts are not restricted to the short term. We will continue to survey you on a regular basis, and we will continue to take action on issues you bring to our attention as we work together for an even better University. Raise your voice If you didn’t receive an invitation to participate in the February survey, don’t worry. Starting this spring, we have begun to survey 25% of our faculty body every six months. This means each of you will have the opportunity to participate in the official survey once every two years—but this new system also ensures that we are receiving your vital feedback on a more regular and frequent basis. It’s always anonymous Remember, your participation in the Faculty Engagement Survey, and the answers you provide, are anonymous and kept confidential by our survey vendor, Quantum Workplace. Quantum handles the administration, analysis and reporting of the results, and no individual survey responses are ever reported to us. Results are aggregated without individual identifiable information. In no way can anyone at University of Phoenix connect your responses directly to you. What does this mean? It means we truly want your 100% honest answers. It’s the only way we can continue to improve. Questions? If you have additional questions about the Faculty Engagement Survey, please contact your Director of Academic Affairs. You can also send your inquiry to facultyassist@phoenix.edu. And now, I invite you to take a moment to review the high-level Faculty Engagement Survey responses on the opposite page. I also urge you to participate in the survey when it comes your way. Thank you for your contributions to the future of our University and the success of our students.
82.77% 98% Faculty engagement has reached an all-time high. Job satisfaction, pride and trust in senior leaders remain the highest-rated categories. Your top three items (highest favorable scores) are the same as last year. I often think about how to be a better instructor: 95% in 2011 96% in 2012 Your most improved items: Considering the value I bring to the University, I feel I am fairly compensated: 36% in 2011 43% in 2012 I am proud to teach for this University : I would like to be teaching for this university one year from today: 95% in 2011 95% in 2012 If I contribute to the University’s success I know I will be recognized: 42% in 2011 48% in 2012 answered favorably to the statement: “I often think about how to be a better instructor.” I enjoy teaching my classes: 93% in 2011 94% in 2012 I receive the information I need to feel fully connected to the University and its goals: 66% in 2011 71% in 2012 85% in 2012 facultymatters.com 73
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