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, Metropolitan Transportation Authority Sunday Q76 Service In September 2012, Sunday service was added to the Q76 to complement the restoration of Saturday service on the route. The Q76 serves several major shopping centers in Downtown Jamaica, Francis Lewis Boulevard, and 20th Avenue. There are now almost 1,300 customers on an average Sunday. Flushing to Jamaica Select Bus Service Corridors Select Bus Service is New York City's version of Bus Rapid Transit: a high quality service that offers fast, frequent, and reliable service on high‐ridership bus routes. Select Bus Service brings quick and cost‐effective improvements to New York City’s transit network, benefitting the entire city through improved mobility, cleaner air, reduced greenhouse gas emissions, and reduced congestion. Through a comprehensive planning study and an extensive ongoing public outreach process, the MTA and the New York City Department of Transportation (NYCDOT) have identified two high ridership corridors for Select Bus Service implementation: Main Street and the Parsons/Kissena Boulevard corridor. Bus trips on the Q20A/B and Q44 Limited on Main Street and the Q25 and Q34 on Parsons/Kissena Boulevards were characterized by the community as being very long and slow, a hindrance for the 68,000 daily riders that use these bus lines. The new Q44 SBS route will replace the Q44 Limited inter‐borough service between Jamaica and the Bronx Zoo via Main Street in late 2015. The Q25 Limited will be converted into an all‐day, allweek SBS route on Parsons Boulevard and Kissena Boulevard, and will follow the Q44 implementation at a later date. Schedule Changes In addition to service changes, there have been schedule changes since 2010/2011 that have affected the frequency of bus service. MTA staff continuously monitor ridership levels on all bus routes. As ridership increases, additional buses are added to the schedule to accommodate more passengers. As more buses are added, frequency is increased, so the headways, and therefore the waiting time, are decreased. Routes that increase in ridership thereby become more popular as more frequent service is provided, enticing even more passengers to ride the bus that comes along even more frequently. Scheduled Trip Changes Most routes have seen at least moderate increases in the frequency of scheduled trips on weekdays and weekends. The Q50, Q30 and Q58 have seen the largest percentage increases in local and limited trips, 29%, 24%, and 17% respectively. The reduction in frequency of Q44 trips on weekdays and weekends can be attributed to the introduction of articulated buses on the route in 2013. The longer 60‐foot articulated buses can accommodate a higher number of customers on each bus and therefore requires fewer trips to handle the same ridership. There have been significant increases in the frequency of weekend trips on many routes in Northeast <strong>Queens</strong>. The largest Saturday frequency increases were on the Q65, Q30 and Q12 at 15%, 12% and 11% respectively. Other than the Q44, decreases in frequency were only made on 18
, Metropolitan Transportation Authority the Q1, Q36, and Q76 on Saturdays. On Sundays, the Q65, Q88, and Q25/34 saw the largest increases in frequency. Table 3. Bus Service Frequency Changes (2011 to 2015) Route Weekday Saturday Sunday Route Weekday Saturday Sunday Q1 ‐2% ‐1% 0% Q48 0% 3% 0% Q12 1% 11% 0% Q50 29% 3% 3% Q13 4% 5% 6% Q58 17% 0% 9% Q15/Q15A 3% 0% 0% Q64 4% 4% 14% Q16 1% 0% 0% Q65 6% 15% 24% Q17 1% 4% 0% Q66 ‐1% 0% 18% Q19 2% 0% 0% Q76* ‐3% ‐4% ‐‐ Q25/34 1% 8% 15% Q88 6% 0% 21% Q26 6% ‐‐ ‐‐ QM1 10% ‐‐ ‐‐ Q27 ‐1% 9% 2% QM2 ‐7% ‐6% 4% Q28 0% 5% 0% QM3 0% ‐‐ ‐‐ Q30 24% 12% 0% QM4 4% 0% 4% Q31 ‐6% 0% 0% QM5 ‐2% 0% ‐7% Q36 2% ‐5% ‐7% QM6 5% ‐3% ‐7% Q43 ‐3% 0% ‐2% QM7 12% ‐‐ ‐‐ Q44* ‐7% ‐13% ‐12% QM8 17% ‐‐ ‐‐ Q46 2% 0% 9% QM20 ‐2% ‐‐ ‐‐ Q48 0% 3% 0% X68 0% ‐‐ ‐‐ *Q20A/B combined with Q44 for Scheduled Trips *Q76 Sunday Service began in 2014 Headway Changes One measure of service is the frequency of buses. The more buses that are scheduled during an hour, the higher the frequency of bus service. Headways, which are minutes in between buses, are measured as the inverse of the frequency. The more buses that are scheduled during a given time period, the higher the frequency, and the lower the headways. Customers prefer frequent buses that arrive every few minutes so that they do not have to know when the next bus is scheduled to arrive. Bus Time allows customers waiting on less frequent buses to know how far away the bus is, also lowering anxiety about learning complex bus schedules. As part of the study, the average headways in 2015 were compared to the average headways from 2010 on all bus routes in Northeast <strong>Queens</strong>. Headways are presented in minutes and are based on the average time between scheduled trips during each period, and are not necessarily the exact time between scheduled trips. 19
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