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LEADERSHIP

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STICK THE LANDING • 135<br />

Some project leaders create a wrap-up report for senior<br />

management. This is a perfect opportunity to communicate to<br />

your principals the project’s accomplishments, challenges, and<br />

lessons learned. It is also a good time to formally thank key<br />

contributors, team players, and others who made your job a<br />

little easier or more successful.<br />

Writing the Final Report<br />

The wrap-up report may be as brief as an interoffice memo<br />

or as lengthy as a total project review. Regardless of the size,<br />

write the report with a professional, objective tone. Keep your<br />

report as brief as possible. The longer the report, the less likely<br />

it will be read! Focus on the reader’s point of view, and make<br />

sure the report is appropriate for everyone who will have access<br />

to it—senior management’s report is probably not appropriate<br />

for the project team or the customer. It’s the project<br />

leader’s responsibility to handle all sensitive information carefully.<br />

Report Content<br />

At a minimum, include the following five sections in every<br />

final report. This format sets the stage for objective, positive,<br />

and professional renderings of your projects. Each section’s<br />

length and exact content can be altered depending on your<br />

audience.<br />

Executive Summary—A short, written overview of the<br />

project’s goals and achievements, a summary of the project’s<br />

implementation process, and an overview of how well the<br />

project met the performance, time, and cost constraints. If<br />

you’ve used a Task Analysis Chart to track progress, adding a

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