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future<br />
workforce<br />
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ABOUT THE AUTHOR<br />
Abhijit<br />
Nimgaonkar is<br />
Office Managing<br />
Principal and<br />
India Capability<br />
and Expertise<br />
Center Head, ZS<br />
Associates.<br />
harbour a great desire for affirmation. To sum it<br />
up, we can easily say that <strong>the</strong>y are eager to learn,<br />
succeed, and please.<br />
Growing up in <strong>the</strong> technology-driven era, <strong>the</strong>se<br />
employees always have answers at <strong>the</strong>ir fingertips.<br />
This group is usually more well-informed and is<br />
eager to upgrade skills to be more attractive to<br />
<strong>the</strong> recruiters.<br />
Engaging millennials<br />
• Millennials are very particular about having a<br />
healthy work–life balance, a work culture that<br />
matches <strong>the</strong>ir style of working, and relies heavily<br />
on career structure and clarity at <strong>the</strong> workplace.<br />
• They appreciate mobility and flexibility. Allowing<br />
employees to enjoy <strong>the</strong> freedom of working from<br />
home or on <strong>the</strong> go is a major plus point.<br />
• They are passionate about contributing toward<br />
society and <strong>the</strong> environment. Firms that<br />
have genuine CSR programmes running help<br />
build a sense of loyalty and appreciation in<br />
<strong>the</strong>ir employees.<br />
• Work can be interrupted by play, and veice-versa.<br />
These are not separate entities for Millennials<br />
and a fine balance is necessary to ensure<br />
employee engagement.<br />
• Even <strong>the</strong> rules of employee engagement are<br />
being redefined. They may or may not appreciate<br />
a ‘bring your family to work day’. However, <strong>the</strong>y<br />
will be pumped to participate in a hackathon or<br />
even represent <strong>the</strong>ir organisation in a cross-city<br />
marathon. Organisations are slowly observing<br />
that traditional controls such as compensation<br />
and incentives are losing value as <strong>the</strong> main<br />
motivational factors for employees to join or<br />
even stay at a firm.<br />
• Firms have realised that compassion is a two-way<br />
street. If firms encourage employees to pursue<br />
<strong>the</strong>ir dreams and passions, be it a sport, hobby or<br />
interest, it often results in a happy employee and<br />
a happy organisation.<br />
• Millennials value freedom of thought and<br />
encouragement from <strong>the</strong> firm to take charge.<br />
A lot of firms have taken steps to ensure that<br />
<strong>new</strong>bies are assigned to seniors who would help<br />
fast track <strong>the</strong>ir learning curve.<br />
• Providing a conducive work environment: casual<br />
clothing is a growing trend in <strong>the</strong> corporate<br />
sector. It is yet ano<strong>the</strong>r way to make employees<br />
feel comfortable at work and focus on <strong>the</strong><br />
important things.<br />
If an organisation is able to win <strong>the</strong> trust of a<br />
millennial, <strong>the</strong>y are sure to benefit greatly from<br />
<strong>the</strong>ir commitment.<br />
38 INDIAN MANAGEMENT NOVEMBER 2015