Digital India in Action

Centralized Process Cell (TDS), Government of India 2015
paid/deducted. This has led to faster refunds and minimal grievances. The
savings for the tax payers include:
- Cost of maintaining voluminous physical TDS certificates.
- Cost involved in reconciliation of taxes with the deductors
- Cost involved in submitting income tax returns in paper form with
annexures.
• CPC (TDS) has saved the taxpayers physical visit to Income tax offices for
redressal of their grievances through enablement of ‘Online Integrated
Grievance Portal’. Turnaround time to address such grievances stands
reduced substantially on account of the integrated interactive platform.
• With the rolling out of ‘Online correction’ through TRACES portal of CPC-
TDS, the deductor is able to file correction statement “anytime anywhere”
without any physical visit to TIN-FC. Further, with no ‘uploading fee’ for
filing online correction, there is saving of cost for the deductors on both
accounts viz. physical visits and filing charges.
G2G: Government to Government
• The CPC-TDS has taken over the drudgery work of the Field Assessing
Officers, involving printing & dispatch of Intimations. Thus, the Field
Assessing Officers can now focus their time and energy on Compliance
related tasks.
• The CPC-TDS is providing TDS related services to over 2.7 lakh
Government Deductors and over 7,000 Principal Accounts Officers in all the
Central Government Department and all State Governments. The services,
being provided through CPC-TDS, encompass Treasury Offices in all
Districts across India & All departments including Defence, External Affairs,
Para-military, Post Offices, Civil Ministries, Indian Embassies situated
outside India.
Implementation coverage till date
• CPC-TDS services its stakeholders spread all across the country. TDS
statements received from all over the country are processed in a jurisdictionfree
manner. It works on “HUB-SPOKE” model, where CPC-TDS is the hub
for e-delivery of services to all its stakeholders. The TDS offices located all
over India act as extended delivery centres through the e-office model. Apart
from the web based services offered through TRACES, CPC-TDS connects
with its stakeholders through following channels:
• All agency Banks in India are integrated with CPC-TDS website for
providing ‘Tax Credit Statement (26AS)’ information to their account holders
through respective Banks’ websites. 35 banks are linked to the CPC-TDS
system through secured channels for transfer of information;
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