Digital India in Action

JK-ERMS- Electoral Rolls and Epic Management System,
Government of Jammu & Kashmir
2015
Benefits obtained
• Biggest electronic Database in the state with largest base of ID card holders
at 7.26 million records.
• Localization ( Extensive Use of Urdu Language) and Transliteration
• Dissemination of citizen services through Common Service Centres
• Mobile (SMS) Services – (Virtual Number: 7738299899 on NIC SMS
Gateway)
• Elector’s Name based and EPIC card No. based search in three languages
(Urdu/ Hindi/ English)
• Queue Status and Web based Name / EPIC Search Facility in three
languages, Bilingual Photo Voter Slips
• Web based and SMS based MCC violation monitoring and transparent
randomized deployment of poll personnel.
Implementation coverage till date
• The project has been implemented across the state and the users include:
o Election Commission of India,
o Chief Electoral Officer, J&K
o 22 District Election Officers
o 87 Electoral Registration Officers
o Divisional Commissioners; Other departmental heads
o Law enforcement agencies
o Universities and Colleges
Efficiency and Improvement Initiatives
• All applications being online result in savings of time on account of:
o Filing of claims by electors
o Scrutiny and disposal of claims by EROs
o Data Entry and Generation of Reports/ Checklists
o Filing of regular MIS reports on the Dashboard
o Video Conferencing helps in eliminating wastage of time on travel
• Saving of money is a result of:
o Saving usage of paper by resorting to e-Filing, e-Approval,
o Video Conferencing
o Centralized hosting of data in one place with download facilities
o Online search thereby eliminating the need to personal contact and travel
222 |