State Infrastructure Plan

Justice and public safety
Future opportunities–short-term
Opportunity 1
Implement mobility solutions to provide real-time
information in the field and on the frontline.
Opportunity 2
Improve coordinated responses and service delivery
through electronic intelligence capabilities,
online service provision, greater use of electronic
communication and linking of multiple data.
Opportunity 3
Review the use of the former Children’s Court in
Brisbane.
Opportunity 5
Continue to optimise court utilisation through
technology including e-lodgement and
videoconferencing.
Opportunity 6
Optimise the use of built prison facilities by balancing
prisoner numbers with community-based offender
management and through technology enablers.
Opportunity 7
Identify and implement a strategy to manage peak
prisoner numbers.
Opportunity 4
Review and reshape the service delivery model at some
courthouses in regional and remote communities,
including through improved multi-agency service
delivery under one roof.
Future opportunities–medium/long-term
Opportunity 8
Manage demand and improve efficiency by
implementing integrated service delivery models to
respond to increasing demand.
Opportunity 9
Support integrated service delivery, through a range
of communication channels, including new technology
and alternate contact models.
Opportunity 10
Explore opportunities for co-location of portfolio
functions and extend the life of built assets through
refurbishment or upgrade.
Opportunity 11
Rationalise, share or repurpose the current footprint
of more than 80 court registry sites.
Case study Mobile services program
The mobile services program is using mobile devices
to provide police officers with essential real-time
information, improving police and community safety.
Police officers can complete reports and other
administrative activities on the devices, saving
each officer up to 30 minutes per shift by reducing
time spent at the station. The ability to capture
information on the spot also allows police to respond
move quickly in the field.
Currently, the devices enable police to search
Queensland and national databases in relation to
people, vehicles and licence details. The devices are
increasingly accessing streamed CCTV footage which
will further contribute to public safety. In 2015–16,
further new capabilities are being trialled which
will support police being able to respond to calls for
service from mobile devices.
The opportunities to enhance service delivery
provided by mobile technology will have positive
benefits, such as allowing officers to spend less time
at the station and more time delivering frontline
services in the community.
96 State Infrastructure Plan Part B: Program