THE DELIVERY EXPERIENCE
BlackbayMeeMeepReport2016
BlackbayMeeMeepReport2016
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
WHAT INFORMATION DO CONSUMERS LOOK FOR?<br />
WHEN DO CONSUMERS SEEK<br />
INFORMATION ON <strong>DELIVERY</strong>?<br />
100%<br />
90%<br />
Shoppers making purchases the most<br />
frequently are more likely to seek<br />
delivery information before they start<br />
shopping (31%).<br />
Shoppers who purchase less frequently<br />
tend to seek information after browsing<br />
the website (37%).<br />
80%<br />
70%<br />
60%<br />
50%<br />
40%<br />
30%<br />
I don’t look for delivery<br />
information<br />
During the checkout/payment<br />
process<br />
After you’ve added items to<br />
your cart<br />
After you’ve browsed the site<br />
Before you start shopping<br />
20%<br />
10%<br />
0%<br />
ONLINE <strong>DELIVERY</strong> REPORT 2016 | BLACKBAY.COM | MEEMEEP.COM
Change language