THE DELIVERY EXPERIENCE
BlackbayMeeMeepReport2016
BlackbayMeeMeepReport2016
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0% 20% 40% 60% 80% 100%<br />
$<br />
Average<br />
WHAT ARE CONSUMERS WILLING<br />
TO PAY FOR <strong>DELIVERY</strong>?<br />
Clothing/footwear (n=1129)<br />
Small electronics (n=1020)<br />
82%<br />
74%<br />
14%<br />
20% 4%<br />
$0-$10<br />
$10.01-$20<br />
$8.39<br />
$9.64<br />
A majority of shoppers are not willing to<br />
pay more than $10 for standard delivery.<br />
Groceries/alcohol (n=1063)<br />
Entertainment (n=1100)<br />
85%<br />
90%<br />
12%<br />
7%<br />
$20.01-$30<br />
$30.01-$40<br />
$7.43<br />
$6.58<br />
Consumers believe that delivery should<br />
relate directly to the goods purchased.<br />
Cosmetics (n=815)<br />
91%<br />
6%<br />
$40.01-$50<br />
$6.36<br />
$0-$20<br />
Furniture/homewares (n=889)<br />
Larger electronics (n=867)<br />
35%<br />
39%<br />
30%<br />
35%<br />
26% 4%6%<br />
21% 3%<br />
$20.01-$40<br />
$40.01-$60<br />
$60.01-$80<br />
$80.01-$100<br />
$34.54<br />
$30.41<br />
ONLINE <strong>DELIVERY</strong> REPORT 2016 | BLACKBAY.COM | MEEMEEP.COM