23.08.2016 Views

THE DELIVERY EXPERIENCE

BlackbayMeeMeepReport2016

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0% 20% 40% 60% 80% 100%<br />

$<br />

Average<br />

WHAT ARE CONSUMERS WILLING<br />

TO PAY FOR <strong>DELIVERY</strong>?<br />

Clothing/footwear (n=1129)<br />

Small electronics (n=1020)<br />

82%<br />

74%<br />

14%<br />

20% 4%<br />

$0-$10<br />

$10.01-$20<br />

$8.39<br />

$9.64<br />

A majority of shoppers are not willing to<br />

pay more than $10 for standard delivery.<br />

Groceries/alcohol (n=1063)<br />

Entertainment (n=1100)<br />

85%<br />

90%<br />

12%<br />

7%<br />

$20.01-$30<br />

$30.01-$40<br />

$7.43<br />

$6.58<br />

Consumers believe that delivery should<br />

relate directly to the goods purchased.<br />

Cosmetics (n=815)<br />

91%<br />

6%<br />

$40.01-$50<br />

$6.36<br />

$0-$20<br />

Furniture/homewares (n=889)<br />

Larger electronics (n=867)<br />

35%<br />

39%<br />

30%<br />

35%<br />

26% 4%6%<br />

21% 3%<br />

$20.01-$40<br />

$40.01-$60<br />

$60.01-$80<br />

$80.01-$100<br />

$34.54<br />

$30.41<br />

ONLINE <strong>DELIVERY</strong> REPORT 2016 | BLACKBAY.COM | MEEMEEP.COM

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