Download the Minto Home Care Guide - Condo

Minto MasterCare & Your Warranty
Moving into your new home should be one of the happiest moments
of your life. At Minto, we call upon our vast experience and expertise
to enhance your experience. That’s why we’ve put so much time into
creating our one-of-a-kind Minto MasterCare Program, designed to
make everything about owning your new Minto home thoroughly
enjoyable. Not just when you purchase it but for all the years to come.
Minto MasterCare begins with Minto professionals who are on-hand to support
you every step of the way. They will respond to your needs and follow-up with
you after you move in to assure your total, ongoing satisfaction.
We believe that communication is the key to meeting expectations and
resolving any issues that may arise. We take pride in every home we build,
and strive to provide you with the necessary tools, such as reference materials
and inspections with our qualifi ed professionals, so you can enjoy your new
home for years to come.
Emergency Service
Minto MasterCare provides 24-hour Emergency response for situations that
are urgent. Should you experience an emergency, please call Minto MasterCare
at 613. 782. 2310 during or after business hours and you will be directed on
how to obtain service. Examples of emergencies are:
• Plumbing leaks
• Signifi cant water penetration from the exterior
• Complete loss of heat or air conditioning (Minto supplied)
Note: If you are experiencing a complete power outage, please contact
your hydro supplier.
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