Download the Minto Home Care Guide - Condo

• Material availability: certain materials may be back-ordered, and we may
not receive them from our supplier until after your closing date
• Seasonality: it may not be possible to repair certain exterior items
if the weather is not suitable
When do I get my keys?
Your lawyer will release your keys to you after the electronic title transfer is completed
on your interim closing day. This may take up to the end of the business day.
Do I need to contact the utilities myself to have the account transferred into my name?
Minto will contact the hydro, gas and water utilities to notify them of the change of
ownership. However we recommend that you verify with your lawyer that the name
has been transferred. We also recommend that you take your own readings on the
day of closing to verify against your fi rst bill.
Where do I get my Canada Post mail?
Contact Canada Post directly at 1. 866. 607. 6301 to fi nd out where your mail will be
delivered. It could be at a regular community mailbox, a temporary mailbox location,
or possibly a local postal outlet (until a temporary mailbox location is set up).
Who do I contact for my phone and cable connections?
Please contact Bell Canada at 613. 310. 2355, or Rogers Cablevision at 1. 888. 764. 3771.
Don’t forget that you have special discounts with Rogers for being a Minto homeowner.
When is garbage pick-up? Who do we contact about recycle boxes?
For all inquires relating to garbage collection and recycling, please contact the City
of Ottawa at www.ottawa.ca or phone 311.
When does my warranty begin?
Your warranty begins when you take possession of your home, on your occupancy/
interim closing day.
When will my 48-Hour Grace Period Report be reviewed and the items repaired?
Your 48-Hour Grace Period Report will be reviewed at your 30-Day Inspection, along
with the items noted on your 30-Day Report. The purpose of the 48-Hour Grace
Period Report is to document any damage caused prior to closing that is a result
of construction damage. By documenting the damage, you are protecting yourself
and your warranty.
When should I submit my 30-Day and Year-End Reports?
You should submit your 30-Day Report sometime between the 25 th to 30 th day after
interim closing. Your 30-Day inspection has been pre-arranged by Minto to review
your report – please refer to our correspondence for this date and time.
Your Year-End Report should be submitted anytime in the fi nal 30 days of your fi rst
year of occupancy. If you have a private home inspector, please submit the list attached
to your form. Upon receipt of your report, we will contact you to schedule an inspection.
It is important to note that you cannot make revisions to a report that you have
submitted to Tarion. For example, if you have already submitted your Year-End
Report, even if you are still within your fi rst year of occupancy and you want
to report something new, Tarion will not accept a second list. Please take your
time, and ensure the reports you submit are complete.
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