Download the Minto Home Care Guide - Condo

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To obtain more details, please refer to the installation manual for your hot
water heater. The manual also explains what to do if the hot water heater
was already exposed to such products and turned itself off for safety reasons.
General Plumbing
In the event of a plumbing leak, be sure to close the main water shut-off valve
immediately. The location of the shut-off valve will have been shown to you
during your Pre-Delivery Inspection.
During the warranty period, plumbing leaks are to be reported to Minto.
For problems relating to defi cient construction, Minto will make the necessary
repairs. Should the problem be attributable to improper use, you will be
responsible for the cost of the service call. In these situations, Minto will leave
the area secure while you make your own arrangements for repair.
Minimize the disposal of grease, fat and similar wastes, especially petroleum
products, through the plumbing system. Such materials tend to accumulate
in the piping, reducing its effi ciency. In addition, continuous or large-scale
usage of this kind can aff ect municipal or private sewage treatment systems.
Sewer Back-up
If a sewer backs up within the warranty period, contact Minto MasterCare.
If domestic material is found to be blocking the line, you will be charged
for the service call.
Should a problem develop after the warranty period, contact the plumber
of your choice for assistance or the engineering department at the city.
Vent Stacks
When waste is moving towards the main sewer, drain waste vents provide
replacement air to the drainage system. Should the vents be obstructed,
wastewater may suck or draw water from the traps under sinks or in toilets.
This may result in a sewer smell in the drains or slow running drains, or a
sucking or sloshing sound when a toilet is fl ushed.
Vent stacks on your roof provide the required air to balance your plumbing system.
During the winter months, the vent stacks may occasionally block. Removing the
snow and/or ice from the vent stack on the roof can eliminate this problem. In
most cases, the ice will melt on its own as soon as the weather moderates.
Washbasin and Bathtub Plugs/Faucet Aerators
Your bathtub and basin drain openings should be inspected at regular intervals
to ensure that they are clear of any obstructions. If this is not done, potential
blockages will impede the rate at which your basin or bathtub will drain.
The aerator and fi lters in taps and shower heads should be unscrewed and
cleaned on a regular basis.