Download the Minto Home Care Guide - Condo

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Trouble-shooting Guide This guide is provided as a quick, easy reference to assist homeowners in diagnosing common problems. 1. Telephone not working: • Call the telephone utility to confi rm that you have service • Ensure that your phone is in working order and is plugged into an electrical outlet if required • Check if Minto or any trade partners are digging around your lot – if so, contact Minto MasterCare because your line may have been cut by accident • Confi rm that the port that you have connected to your telephone (this will be labeled on your cover plate) is terminated in the Communication Distribution Panel (the termination will have a corresponding label) 2. No power to bathroom plugs: • Re-set the GFI (Ground Fault Interrupter) usually located at the powder room outlet • Re-set breaker in electrical panel 3. Half of electrical outlet has power: • Controlled plugs have been designated in some rooms throughout your home. Half of the outlet is connected to a switch on the wall • Using an illuminated lamp or radio, fl ip wall switches to determine which switch corresponds to the outlet 4. Condensation/ice on windows: • Run primary exhaust fan located in powder room • Furnace fan acts as a secondary means of exhausting moist air. Activate it manually when primary exhaust fan is not suffi cient • Stove hood fan and bathroom fans should always be used when cooking, showering, etc. • Open windows to allow a natural circulation of air, weather permitting • Open blinds and curtains during the day • Remove interior screens during the winter months • Leave inside room doors open to allow better circulation • Avoid blocking cold air vents with furniture • If your home has an HRV (Heat Recovery Ventilator) please adjust the humidity settings 61
62 5. Toilet blocked: • Low fl ush toilets may require multiple fl ushing • Use a plunger to force minor obstructions past the toilet trap • Run a clean out auger or ‘snake’ down the drainpipe to break up obstructions or to hook onto and pull out objects • Within the fi rst two months of occupancy, Minto will inspect a toilet blockage and you may contact Minto MasterCare to have an inspector come to your home to check if the blockage may be the result of construction debris. Two months past closing date and beyond, you will have to call a plumber if you are unable to clear the blockage 6. Room is cold: • Thoroughly clean or replace your furnace fi lter to allow proper airfl ow • Balance your heating system by adjusting air grills and dampers to direct airfl ow to colder rooms • Leave room doors open, particularly those without a cold air return vent • Ensure furniture and draperies are not covering heat registers 7. Furnace not operating: • Check wall thermostat to ensure setting is in “heat” mode • Ensure that the thermostat is set higher than the current reading • Programmable thermostats require batteries. Ensure that batteries are usable • Reset the furnace breaker in the electrical panel • Check that the furnace isolation switch, located at bottom of basement stairs or in mechanical room, is in the “on” position • Ensure that the exterior furnace exhaust/intake vents are free of obstructions including snow and ice 8. Fireplace not working: • Make certain pilot light is on. Refer to the fi replace manual for instructions to re-light if it is not • Ensure the wall switch is on to activate the fl ame • Turn the dimmer knob located on wall to vary the fan speed. (Clockwise until you hear the CLICK) • Wait 15-20 minutes for fan to activate after dimmer switch is turned on 9. Insects/rodents in or around your home: • Insects and rodents can invariably gain entry through an open door, window or vent, or moles may tunnel underground killing your grass • Treat with appropriate pesticide or contact a professional to eradicate • Check vents occasionally to remove bird nests
Page 1 and 2:
Minto Home Care Guide Everything yo
Page 3 and 4:
Introduction
Page 5 and 6:
Warranty Service Requests .........
Page 7 and 8:
Welcome Home Congratulations and we
Page 9 and 10:
Customer Satisfaction Surveys Just
Page 11 and 12:
Be Inspired to Live Green Thinking
Page 13 and 14:
ENERGY STAR® Your new ENERGY STAR
Page 15 and 16:
Tips for Living Greener You have ch
Page 17 and 18:
Your New Community Welcome to your
Page 19 and 20: Exterior Security • Keep tools, l
Page 21 and 22: You and Your Condominium
Page 23 and 24: 16 The Process for Condominium Regi
Page 25 and 26: 18 The unit owner may be responsibl
Page 27 and 28: Minto MasterCare & Your Warranty Mo
Page 29 and 30: Overview of the Warranty Process So
Page 31 and 32: Warranty Service Requests 30-Day In
Page 33 and 34: It is also important that you follo
Page 35 and 36: • Exterior mortar work (including
Page 37 and 38: Home Care Maintenance & Features Mi
Page 39 and 40: It is a good practice to check for
Page 41 and 42: Painting Note: Contact your condomi
Page 43 and 44: Air Intake and Exhaust Vents On the
Page 45 and 46: Paint Low Volatile Organic Compound
Page 47 and 48: Countertops (Laminate) Countertops
Page 49 and 50: is similar above and below the fl o
Page 51 and 52: Carpet Carpet installed in your hom
Page 53 and 54: Hot Water Tank ENERGY STAR ® tanks
Page 55 and 56: Plumbing Fixtures Your home is equi
Page 57 and 58: Light Bulbs Compact Fluorescent Lig
Page 59 and 60: HRV Reduces the energy it takes to
Page 61 and 62: Air Handler You can save energy cos
Page 63 and 64: Fireplaces Fireplaces (Natural Gas)
Page 65 and 66: Appendices
Page 67 and 68: 58 Home Maintenance Checklist [All
Page 69: 60 [ ] Check caulking for soundness
Page 73 and 74: 64 How will the project be managed
Page 75 and 76: 66 Do I have to be home on my work
Page 77 and 78: 68 Maintenance Fees | Are also refe
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