Northampton General Hospital NHS Trust Quality Account 2016-2017

The mean for 2016 – 2017 is 7.43% (excluding March 2017) demonstrating a
1.71% improvement from the baseline.
% Overdue Observations by month:
We said we would:
Provide care that is safe by reducing harm through Improving Organisational Safety Culture.
What we achieved:
What: In recent years there has been an increase in focus in the UK and internationally on
approaches to improve safety and this has led to greater recognition of the
importance of the culture of organisation and teams.
NHS England launched the Patient Safety Collaborative in October 2014 following
the publication of the Francis and Berwick Reports. Safety culture and leadership
were identified as mandatory areas.
How Much:
The overall outcome measure for this project will be from the Pascal Survey – i.e.
the operational staffs’ perceptions of the safety culture in their work area. The
survey will be repeated in 2018 and the following two years.
The following tables show the results of the baseline assessments. The baseline
position shown reflects the work of the teams over recent years in both the A&E and
Maternity departments to improve the safety culture for the benefit of our patients.
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