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Northampton General Hospital NHS Trust Quality Account 2016-2017

Northampton General Hospital NHS Trust Quality account 2016-2017

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Emergency re-admissions to hospital within 28 days of discharge - percentage of patients<br />

readmitted to hospital which forms part of the trust within 28 days of being discharged from<br />

a hospital which forms part of the trust)<br />

Period<br />

NGH<br />

National<br />

Average<br />

National<br />

High<br />

National<br />

Low<br />

Patients aged 0-15<br />

<strong>2016</strong>/17 N/A N/A N/A N/A<br />

2015/16 N/A N/A N/A N/A<br />

2014/15 N/A N/A N/A N/A<br />

2013/14 N/A N/A N/A N/A<br />

2012/13 N/A N/A N/A N/A<br />

2011/12 13.15% 10.01% 13.58% 5.10%<br />

N.B. - Where N/A is stated, this information has not been made available by <strong>NHS</strong> Digital at the time of publication.<br />

Period<br />

NGH<br />

National<br />

Average<br />

National<br />

High<br />

National<br />

Low<br />

Patients aged 16 and over<br />

<strong>2016</strong>/17 N/A N/A N/A N/A<br />

2015/16 N/A N/A N/A N/A<br />

2014/15 N/A N/A N/A N/A<br />

2013/14 N/A N/A N/A N/A<br />

2012/13 N/A N/A N/A N/A<br />

2011/12 11.15% 11.45% 13.50% 8.96%<br />

N.B. - Where N/A is stated, this information has not been made available by <strong>NHS</strong> Digital at the time of publication.<br />

NGH has taken the following actions to improve the rates, and the quality of its services by<br />

improving discharge planning with an aim to reduce readmissions and working to improve the<br />

discharge process to ensure that early and effective planning for discharge is undertaken<br />

Domain 4 – Ensuring that people have a positive experience of care<br />

<br />

Responsiveness to the personal needs of patients<br />

Period<br />

NGH<br />

National National National<br />

Average High Low<br />

<strong>2016</strong>/17 N/A N/A N/A N/A<br />

2015/16 65.5% 69.6% 86.2% 58.9%<br />

2014/15 68.9% 68.9% 86.1% 54.4%<br />

2013/14 68.6% 68.7% 84.2% 54.4%<br />

N.B. - Where N/A is stated, this information has not been made available by <strong>NHS</strong> Digital at the time of publication.<br />

NGH continues to review patient experience and build on the work currently being undertaken<br />

across the <strong>Trust</strong>.<br />

<br />

Staff who would recommend the trust to their family or friends – (percentage of staff<br />

employed by, or under contract to, the <strong>Trust</strong> who would recommend the <strong>Trust</strong> as a provider<br />

of care to their family or friends)<br />

Period<br />

NGH<br />

National<br />

Average<br />

<strong>2016</strong> 68% 69%<br />

(Acute <strong>Trust</strong>s)<br />

84<br />

National<br />

High<br />

85%<br />

(Acute <strong>Trust</strong>s)<br />

National<br />

Low<br />

49%<br />

(Acute <strong>Trust</strong>s)<br />

2015 52% 69% 85% 46%

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