Northampton General Hospital NHS Trust Quality Account 2016-2017

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further improving engagement with bereaved families and carers and extending reviews to all patients who have died to ensure that we are capturing learning wherever possible. In March 2017 the Board reaffirmed its commitment to the Trust values which ensure that behaviours underpin the strong patient-centred culture at Northampton. We would like to pay tribute to the hard work and dedication of staff at Northampton General Hospital and the invaluable assistance provided by our many supporters, including volunteers, and support groups. The improvements our staff continue to make to ensure that patients receive the care they deserve are inspiring. The Director of Nursing and Medical Director are fully committed to the delivery of the improvements described in the Trust’s Quality Strategy and this Quality Account describes those achievements and our plans for next year. Ms Carolyn Fox Director of Nursing, Midwifery & Patient Services Dr Michael Cusack Medical Director 8
Statement of Directors’ Responsibilities The Directors are required under the Health Act 2009 to prepare a Quality Account for each financial year. The Department of Health has issued guidance on the form and content of annual Quality Accounts (in line with requirements set out in Quality Accounts legislation). In preparing their Quality account, directors have taken steps to assure themselves that: The Quality Account presents a balanced picture of the trust’s performance over the reporting period The performance information reported in the Quality Account is reliable and accurate There are proper internal controls over the collection and reporting of the measures of performance included in the Quality Account, and these controls are subject to review to confirm they are working effectively in practice The data underpinning the measure of performance reported in the Quality Account is robust and reliable, conforms to specified data quality standards and prescribed definitions, and is subject to appropriate scrutiny and review The Quality Account has been prepared in accordance with Department of Health guidance The Directors confirm to the best of their knowledge and belief that they have complied with the above requirements in preparing the Quality Account. By order of the Board 29 June 2017 Paul Farenden Chairman 29 June 2017 Dr Sonia Swart Chief Executive 9
Page 1 and 2: 1
Page 3 and 4: Introduction What is a Quality Acco
Page 5 and 6: Part One A statement on quality fro
Page 7: Statement from the Director of Nurs
Page 11 and 12: Part Two Priorities for Improvement
Page 13 and 14: When: March 2017 Outcome: There wer
Page 15 and 16: A new Falls Care Plan has been tria
Page 17 and 18: We said we would: Reduce the number
Page 19 and 20: We said we would: Aim to Deliver Pa
Page 21 and 22: In December 2016 a change to the pr
Page 23 and 24: When there has been an increase in
Page 25 and 26: We said we would: Provide care that
Page 27 and 28: A&E (ED) NGH received the most favo
Page 29 and 30: When: In 2016/17, we are measuring
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Page 33 and 34: We made 25 submissions of QI work c
Page 35 and 36: Our reporting structure provides cl
Page 37 and 38: Some of our other projects include:
Page 39 and 40: Dare to Share Learning Events We ha
Page 41 and 42: Red2Green The Red2Green approach is
Page 43 and 44: NHS Staff Survey We have continued
Page 45 and 46: There have been improvements across
Page 47 and 48: Detailed below are some examples of
Page 49 and 50: Real Time Survey The survey adopts
Page 51 and 52: Improving our complaints process Si
Page 53 and 54: Pressure Ulcer Collaborative A pres
Page 55 and 56: Priorities for Improvement in 2017/
Page 57 and 58: Priority 4: To Lead and Promote a R
Page 59 and 60:
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Page 61 and 62:
IBD Registry Y Data collection ongo
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o Safe discharge for children from
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National audit mortality and consul
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Consent in total hip and total knee
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The CQUINs for 2017/18 have been ag
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Care Quality Commission (CQC) The t
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The HSMR 100 looks at all hospital
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Following on from this the Secretar
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An action plan, work schedule and a
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Themes of Good Practice Noted Stan
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Palliative Care Coding - (percentag
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NGH is reviewing the scores in orde
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The results show that the trust is
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Northamptonshire County Council FAO
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Private & Confidential Carolyn Fox
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Q R S PROMs QCI QELCA QI RCPH R&D R
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Northampton General Hospital NHS Trust Quality Account 2016-2017

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