Northampton General Hospital NHS Trust Quality Account 2016-2017

Whilst data quality information is contained within the draft account it is not clear what the trusts
overarching view on their data quality is and what their data quality improvement plan for 2017/18
is.
We note the positive work undertaken in understanding patient experience and the themes
identified from surveys. The draft report does not identify themes from complaints.
It is not clear within the draft report what Quality, Innovation, Productivity and Prevention activity
has been undertaken by the trust and there is no reference as to how any cost improvement
programmes have impacted on the quality of care. It may have been helpful to include this
information.
The core quality indicators have not been presented in the prescribed format and the draft does not
contain all required reporting periods or the most recent data for all indicators.
The trust has included overarching information around the national staff survey results but in the
draft report has chosen not to include the details of the results for KF21 (percentage of staff
believing that the organisation provides equal opportunities for career progression or promotion)
and KF26 (percentage of staff experiencing harassment, bullying or abuse from staff in the last 12
months) for the Workforce Race Equality Standard.
Although not a requirement the trust may wish to consider information against the public sector
equality duty (PSED) in future quality accounts.
The trust should be congratulated on the ‘Good’ rating from the Care Quality Commission focused
inspection report published in May.
Commissioners will continue to work closely with the trust and support their ambitions to improve
the quality standards of care and patient experience for people who use the service.
If you have any further questions please contact Emma Clarke, Senior Quality Improvement
Manager, at emma.clarke@neneccg.nhs.uk or by telephone on 01604 651724.
Yours sincerely
Dr Matthew Davies
Medical Director
NHS Nene Clinical Commissioning Group
Dr Miten Ruparelia
Clinical Vice Chair
NHS Corby Clinical Commissioning Group
cc:
Mike Cusack, Medical Director, Northamptonshire General Hospital NHS Trust
Alison Jamson, Deputy Director of Quality NHS Nene & NHS Corby CCGs
Emma Clarke, Senior Quality Improvement Manager, NHS Nene & NHS Corby CCGs
92