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Hotel & Tourism SMARTreport #35

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EVENTS<br />

<strong>Hotel</strong> & <strong>Tourism</strong><br />

<strong>SMARTreport</strong> <strong>#35</strong><br />

2017 Summer Edition 11<br />

VIRTUOSO TRAVEL WEEK<br />

The ultimate luxury networking event back<br />

in Las Vegas<br />

Held in Las Vegas from August<br />

12-18, Virtuoso Travel Week<br />

is the ultimate annual global<br />

travel community event.<br />

Exclusive to the Virtuoso<br />

network, Virtuoso Travel<br />

Week focuses on the evolving<br />

marketplace conversation<br />

between Virtuoso advisors,<br />

their clients, and preferred<br />

suppliers, with advisors<br />

making a “buying trip” on<br />

travel purveyors, all network<br />

partners, the event reached<br />

new heights last year. With<br />

9% growth in attendance,<br />

a record-breaking 5,257<br />

travel professionals from 98<br />

countries congregated at<br />

Bellagio Resort & Casino, ARIA<br />

Resort & Casino and Vdara<br />

<strong>Hotel</strong> & Spa in Las Vegas,<br />

where they conducted a<br />

staggering number of one-toone<br />

other to be successful and<br />

that Virtuoso’s function is to<br />

facilitate by creating tools and<br />

services that support each side.<br />

Ultimately, though, Virtuoso’s<br />

role is about fostering human<br />

connections.<br />

“Thirty years ago I brought<br />

together Allied Travel and<br />

Percival Tours to create a<br />

vibrant, resilient global travel<br />

complexity and ambiguity<br />

(VUCA). Upchurch continued,<br />

“In an exponentially changing<br />

environment, we don’t offer<br />

a rulebook. We believe in<br />

principles, not protocols. And<br />

we have four guiding principles<br />

we believe will anchor our<br />

future: ensure success for our<br />

agency members, make it<br />

personal for both our partners<br />

and their clients, pioneer and<br />

innovate, and tell the advisor<br />

story again and again”<br />

behalf of their clientele.<br />

Virtuoso Travel Week features<br />

hundreds of thousands of<br />

hours of personal networking<br />

between Member Agency and<br />

Preferred Partner attendees,<br />

extensive professional<br />

development opportunities<br />

and a celebration of Virtuoso,<br />

the world’s top luxury travel<br />

network.<br />

Much akin to Fashion Week,<br />

where travel buyers seek out<br />

the latest in luxury experiences<br />

by meeting with thousands of<br />

meetings – over 320,000 of<br />

them, totalling more than 1.5<br />

million meeting minutes or the<br />

equivalent of 2.9 years.<br />

The end goal for this<br />

global gathering: building<br />

relationships that lead to better<br />

traveller experiences. During<br />

the 2016 Opening Ceremony,<br />

Virtuoso Chairman and CEO<br />

Matthew D. Upchurch recalled<br />

his philosophy that led to the<br />

creation of Virtuoso: a firm<br />

belief that travel agencies<br />

and suppliers need each<br />

network focused not solely on<br />

transactions, but on catalysing<br />

rich human experiences,” said<br />

Upchurch. Drawing upon the<br />

message shared by the event’s<br />

keynote speaker, “Grit to<br />

Great” author and head of<br />

one of the leading advertising<br />

agencies in America Linda<br />

Kaplan Thaler, Upchurch<br />

spoke about the scenario that<br />

is helping propel success for<br />

its travel agency members: the<br />

desire for authentic human<br />

connections in a world plagued<br />

with volatility, uncertainty,<br />

WE<br />

BELIEVE IN<br />

PRINCIPLES,<br />

NOT<br />

PROTOCOLS.<br />

The Bellagio <strong>Hotel</strong>, Las<br />

Vegas: “The heart of the<br />

action” for the Virtuoso<br />

travel week - 2008 -<br />

Patrick Pelster

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