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Hotel & Tourism SMARTreport #35

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ASIA PACIFIC INBOUND<br />

TRENDING DESTINATIONS<br />

The healthy growth of tourism in Southeast Asia is due to a number<br />

of factors. But one of the keys is in having reliable receptive<br />

operators. An excellent example is Phoenix Voyages – run by a jovial<br />

Frenchman, Edouard George; a key player in the local market with a long<br />

background in the tourism and hospitality industries. We asked him what<br />

his company’s focus is this year.<br />

We are focusing this year very much<br />

on our complete presence in the Indo-<br />

China Peninsula: Laos, Cambodia,<br />

Thailand and Myanmar, and we are<br />

developing combined cross-country<br />

and regional tours, allowing visitors<br />

to go to anything up to five countries.<br />

The authorities are facilitating visa<br />

procedures, and regional airlines are<br />

expanding their new cross-country<br />

routes. Cross border tourism is very<br />

much on the rise. In each country,<br />

we have also developed six types of<br />

“theme” tours. The first is based on<br />

the architecture and colonial presence<br />

Meanwhile, “the Land of the Morning<br />

Calm”, more commonly known as<br />

South Korea is still untouched by mass<br />

tourism and offers varied landscapes,<br />

plains and mountains. The country<br />

offers a unique atmosphere blending<br />

ancient traditions and unbridled<br />

modernity.<br />

Where are you mainly selling<br />

product?<br />

Our main clients are from Europe<br />

and North America, with around a<br />

third French speaking, a third Spanish<br />

speaking and a third English speaking.<br />

Edouard<br />

George<br />

President, Phoenix Voyages<br />

A DIFFERENT TAKE ON SE ASIA<br />

Exclusive Interview – Edouard George – President – Phoenix Voyages<br />

in the regions, second is a culinary tour,<br />

third is art and crafts, fourth is nature<br />

– with walks every day to discover the<br />

natural wonders of the region, fifth is<br />

wellness, with a great focus on yoga,<br />

tai chi, qui gong, etc., and mixing<br />

with the local people… and the last is<br />

religion and spiritualism.<br />

What sets you apart from other<br />

operators?<br />

Consistency is a strong point. We also<br />

concentrate on quality, so while we<br />

may not be the cheapest, we pay a lot<br />

of attention to quality, and thanks to<br />

this we had 97.6% satisfied clients in<br />

2016<br />

Also, in January 2018 we have the<br />

third edition of the Angkor Ultra-Trail,<br />

on the archaeological sites of Siem<br />

Reap in Cambodia. The new routes,<br />

crossing varied numerous temples and<br />

villages, from narrow paths through<br />

dense vegetation, jungle, rice fields<br />

(sometimes with water up to the knee)<br />

and sandy tracks, already spiced up the<br />

2nd edition of the Angkor Ultra Trail,<br />

and the testimonies we received after<br />

this race inspired us to continue.<br />

Angkor Ultra-Trail,<br />

Siem Reap, Cambodia.

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