Hotel & Tourism SMARTreport #35
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ASIA PACIFIC INBOUND<br />
TRENDING DESTINATIONS<br />
The healthy growth of tourism in Southeast Asia is due to a number<br />
of factors. But one of the keys is in having reliable receptive<br />
operators. An excellent example is Phoenix Voyages – run by a jovial<br />
Frenchman, Edouard George; a key player in the local market with a long<br />
background in the tourism and hospitality industries. We asked him what<br />
his company’s focus is this year.<br />
We are focusing this year very much<br />
on our complete presence in the Indo-<br />
China Peninsula: Laos, Cambodia,<br />
Thailand and Myanmar, and we are<br />
developing combined cross-country<br />
and regional tours, allowing visitors<br />
to go to anything up to five countries.<br />
The authorities are facilitating visa<br />
procedures, and regional airlines are<br />
expanding their new cross-country<br />
routes. Cross border tourism is very<br />
much on the rise. In each country,<br />
we have also developed six types of<br />
“theme” tours. The first is based on<br />
the architecture and colonial presence<br />
Meanwhile, “the Land of the Morning<br />
Calm”, more commonly known as<br />
South Korea is still untouched by mass<br />
tourism and offers varied landscapes,<br />
plains and mountains. The country<br />
offers a unique atmosphere blending<br />
ancient traditions and unbridled<br />
modernity.<br />
Where are you mainly selling<br />
product?<br />
Our main clients are from Europe<br />
and North America, with around a<br />
third French speaking, a third Spanish<br />
speaking and a third English speaking.<br />
Edouard<br />
George<br />
President, Phoenix Voyages<br />
A DIFFERENT TAKE ON SE ASIA<br />
Exclusive Interview – Edouard George – President – Phoenix Voyages<br />
in the regions, second is a culinary tour,<br />
third is art and crafts, fourth is nature<br />
– with walks every day to discover the<br />
natural wonders of the region, fifth is<br />
wellness, with a great focus on yoga,<br />
tai chi, qui gong, etc., and mixing<br />
with the local people… and the last is<br />
religion and spiritualism.<br />
What sets you apart from other<br />
operators?<br />
Consistency is a strong point. We also<br />
concentrate on quality, so while we<br />
may not be the cheapest, we pay a lot<br />
of attention to quality, and thanks to<br />
this we had 97.6% satisfied clients in<br />
2016<br />
Also, in January 2018 we have the<br />
third edition of the Angkor Ultra-Trail,<br />
on the archaeological sites of Siem<br />
Reap in Cambodia. The new routes,<br />
crossing varied numerous temples and<br />
villages, from narrow paths through<br />
dense vegetation, jungle, rice fields<br />
(sometimes with water up to the knee)<br />
and sandy tracks, already spiced up the<br />
2nd edition of the Angkor Ultra Trail,<br />
and the testimonies we received after<br />
this race inspired us to continue.<br />
Angkor Ultra-Trail,<br />
Siem Reap, Cambodia.