Amadeus Glorious Magazine Issue 05

DEVELOPING TALENT MEET OUR CHEFS
Restaurants and foodservice are different areas of hospitality but
Aaron argues that the buzz and drive is always there in the right
kitchen. No matter if it’s a private dinner for 12 or a banquet for 800,
there is a need to provide the very best.
The Vox is, in many ways, still the new kid on the block. It’s forward
thinking and a highly creative conference centre. Aaron is supported
by knowing that the people around him are driven by the same
hunger. He explains, “We are fortunate to have an incredible Front
of House team at the Vox which is led by General Manager, Emma
Pattie. We both love to keep things fresh and she is just as passionate
as me when it comes to the customer experience. We joined around
the same time and so my achievements are strongly intertwined
with hers. Front and Back of House can at times be divided but we
are always communicating which is essential.” This relationship also
allows Aaron to bring out further creativity, safe in the knowledge that
The Vox team celebrating its 200th event
bespoke menus will be backed by quality service. “Recently we held
a sporting event which was all about table tennis. We created food to
match the sport but also used lots of props and different settings to
really provide an all-consuming experience. We always trying to push
boundaries and today I’m confident the food offer is always the best
so now we need to break into other dimensions.
“This can be as simple as the display equipment which is at times
forgotten about. We hold events which include street food offers
and go beyond the traditional dish. For example we may provide a
Mexican or Japanese station for event attendees. I work closely with
the Front of House team to ensure they know exactly what everything
is and why it’s displayed in a certain way. I then place a chef behind
the station so they can inform the guest and bring more theatre to the
experience. This is important because often chefs in foodservice may
not see what they have created. It’s passed onto the waiting team
12 GLORIOUS