Smart Industry 1/2018

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Smart Lifestyle Smart Airports Smart Airports IoT is Taking Off Airports are a massive part of the economy and key players in regional growth and development. They bring many different operators and interest groups together – from airlines, ground handlers, and air traffic management to consumers, retailers and regulators. Among these groups are lots of stakeholders with different perspectives, functions, and goals. Airports must not just get bigger, they must also get smarter and examine the infrastructure needed to support a whole new breed of intelligent airports. ■ By Kelly Allen* 66 *Kelly Allen is director of transportation in Europe North at ALE
Civil aviation is booming and airports are under constant pressure to maintain or improve their safety levels as passenger numbers continue to grow and the number of routes and flights increase. In order to improve profitability, and because of increased market pressures, airports are being driven towards operational efficiency and cost reductions. But capacity constraints due to lack of space mean it is new technologies that are starting to provide new efficiencies. The Internet of Things, automation, Big Data, robots, artificial intelligence, and virtual reality are becoming part of the civil aviation ecosystem, along with integrated data collection and better real-time communications channels. To make the most of these technologies, airports need to put in place processes that simplify and speed up collaboration within the aviation communities. Managing a complex ecosystem In customer-facing and oper ation al roles, the potential for IoT-enabled assets to streamline processes cannot be understated. There’s real-time visibility into the condition of assets or location-based services, and beacons for wayfinding and asset tracking. Add to those digital marketing and signage, live information sharing, remote sensors for monitoring runway or environmental conditions, and IP cameras linking to facial recognition software, or enabling whole digital control towers. Plus customer services IoT will enable better connectivity between people, processes, and smart “things” – and simplify IT management into the bargain like baggage handling, passenger tracking, and self-check-in – IoT is appearing everywhere. It’s a near impossible task to manage all these types of technology if they are rooted to individual subsystems which all need their own management and maintenance. No matter which digital tools, platforms, or systems airports choose to adopt, they will never reach their full potential without the right network or communication building blocks. Further to this, ineffective implementation will increase the potential for these new devices to place a strain on network resources, introduce vulnerabilities, and affect traveler experience. Yes, aviation industry players need to align but airports in particular need to evolve towards cost-efficient 67
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Smart Industry 1/2018

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