SVCC Catalog/Handbook 2017-2018

164 Southside Virginia Community College
INTRODUCTION
The Student Handbook is intended as a guide to as- sist
students during their time at Southside Virginia
Community College. The Student Handbook provides
important information about the College’s various services,
procedures and policies.
BOOKSTORE
The College bookstores are operated by Follett. Books,
supplies and miscellaneous items may be purchased in
the campus bookstore. Hours of operation are 8:30 a.m.
to 4:00 p.m. Monday through Friday except for summer
hours, which may be shortened. The bookstore is also
open extended hours for evening classes during the Fall
and Spring semesters and during the first week of summer
classes for your convenience. Extended hours will
be posted prior to the start of the semester. Books and
other merchandise can be ordered from our web store at
www.southsidevccshop.com using financial aid and
credit/debit card payments and mailed to you. Financial
aid will only be available for a limited time at the beginning
of each semester for books and approved supplies.
Financial aid cannot be used to purchase clothing, electronics
or other restricted items. Contact your campus
store for more details on restrictions.
The textbook return policy is as follows:
General Return Policy
STANDARD RETURN POLICY:
A valid receipt and/or packing slip are required for all
refunds or exchanges. All items (except Course Materials
and Hardware/Software) unopened and in original
condition returned within 30 days of purchase may be
exchanged or refunded to the original form of tender.
Course Materials and Hardware/Software Details:
Course Materials (textbooks):
• A full refund will be given for textbooks (excluding
Final Sale items) returned prior to your campus specific
refund deadline. Materials purchased after the
campus specific deadline (but before the final week of
class) must be returned within two business days of
purchase. Materials purchased during the last week of
classes or final exams are not returnable/ refundable.
• Final Sale items include the following: Inkling Digital
Textbooks, Study Guides, Test Prep Books, Bar
Charts, Cliff Notes, Professional Reference Study
Aids, clearance items and magazines. All these items
are not returnable/refundable.
Hardware & Software:
• Unopened (unless defective) computer hardware and
software may be refunded or exchanged within 14
days of purchase.
TWO EASY WAYS TO RETURN:
1. Return to original bookstore.
2. Return by mail. Note: we do not refund shipping and
handling fees.
LIBRARY–LEARNING RESOURCE
SERVICES (LRS)
Mission Statement
To collect, preserve, and provide access to information
resources which support the instructional, educational,
outreach programs, and mission of Southside Virginia
Community College, as well as enhancing the student’s
skills in locating, evaluating and using all types of
information including print, audiovisual, online databases
and the Internet. With these skills students will be
successful in the programs of their choice: academic,
technical, and vocational and workforce development, as
well as becoming lifelong learners.
Description
The SVCC LRS supports college instruction and the
learning community with a skilled and professional staff
that:
• provides materials (books, ebooks, videos, digital information,
computers, iPads, (John H. Daniel Campus
Only-Laptops) etc.) which enhance and enrich coursework
and help students gain core competencies;
• promotes effective use of information resources and
instructional technology;
• cooperates and collaborates with groups inside and
outside of SVCC to maximize access to instructional
resources for students, staff and community patrons.
General Information
The Julian M. Howell Library on the Christanna Campus
and The John H. Daniel Library on the Keysville
Campus are open from 8 a.m. to 8 p.m. Monday through
Thursday. On Fridays, and when classes are not in
session (between the academic semesters), the libraries
are open 8:00 a.m. to 4:30 p.m. Both libraries are closed
on weekends. For more information about our services,
go the Library website at www.southside.edu/ learningresource-center.
Circulation Policies
All patrons must have a SVCC library card or student ID
with barcode attached. Library cards are free. All LRS