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Annual Report 2006 ISS Global A/S

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growth. Furthermore, the effect of the full year inclusion<br />

of <strong>ISS</strong> Management A/S had a positive impact<br />

on the operating profit due to lower royalty payments.<br />

Net finance costs increased from DKK 0.5 billion in<br />

2005 to DKK 1.2 billion in <strong>2006</strong> due to the increase in<br />

financial leverage in the second half of 2005 and in<br />

<strong>2006</strong>.<br />

As a result of the above, profit before impairment/amortisation<br />

of intangibles decreased by 24%<br />

compared with 2005 to DKK 1.0 billion.<br />

Cash flow statement<br />

The cash flow from operating activities was a net inflow<br />

of DKK 3.0 billion, an increase of DKK 1.4 billion<br />

from DKK 1.6 billion in 2005. The improvement was<br />

primarily due to the increase in operating profit, the<br />

cash inflow from changes in working capital and<br />

lower tax payments. The free cash flow was DKK 2.2<br />

billion in <strong>2006</strong>, an increase of DKK 1.1 billion from<br />

DKK 1.1 billion in 2005.<br />

Interest paid, net, which is included in cash flow from<br />

financing activities was a cash outflow of approximately<br />

DKK 1.3 billion compared to a cash inflow of<br />

DKK 18 million in 2005. In 2005, interest paid included<br />

a net gain of approximately DKK 0.5 billion<br />

from a partial settlement of interest rate swaps. Adjusted<br />

for this gain, the increase in interest paid was<br />

approximately DKK 0.8 billion, primarily due to the<br />

planned increase in financial leverage.<br />

Cash conversion ratios for individual years may vary.<br />

The cash flows from operations for the individual periods<br />

depend on the timing of a number of payments<br />

towards the end of the individual months and years.<br />

Cash conversion was 95% in <strong>2006</strong>. The free cash<br />

flow of DKK 2,175 million did not include the gain on<br />

the sale of a call option on property, which was included<br />

in profit before impairment/ amortisation of intangibles.<br />

Accordingly, the calculation of cash conversion<br />

in <strong>2006</strong> was adjusted for the gain of DKK 108<br />

million. Cash conversion was negatively impacted by<br />

payments of DKK 94 million, which were expensed in<br />

2005 under the Group Restructuring Project; a payment<br />

of DKK 40 million related to a loss on a settlement<br />

of interest rate swaps, of which only DKK 2 million<br />

was recognised in the income statement; and<br />

DKK 88 million related to a partial recognition in the<br />

income statement in <strong>2006</strong> of a net gain of DKK 514<br />

million on the settlement of interest rate swaps,<br />

which was fully included in the cash flow statement in<br />

2005. This was offset by the receipt of a tax repayment<br />

of DKK 114 million related to on account tax<br />

payments for 2005, which was not included in the income<br />

statement.<br />

Interest-bearing debt, net<br />

Interest-bearing debt, net, increased from DKK 15.7<br />

billion to DKK 20.0 billion at year-end <strong>2006</strong>. Non-<br />

ANNUAL REPORT <strong>2006</strong> / Company <strong>Report</strong><br />

interest-bearing items amounted to DKK 0.2 billion<br />

at year-end <strong>2006</strong> and were primarily related to the<br />

part of the above-mentioned net gain on interest<br />

rate swaps, which will be included in the income<br />

statements for the financial years 2007-2014. The<br />

increase in interest-bearing, net, debt was primarily<br />

due to acquisitions made during the year and payment<br />

of dividends of approximately DKK 1.3 billion.<br />

Business development<br />

In <strong>2006</strong>, <strong>ISS</strong> <strong>Global</strong> continued the strategic transformation<br />

towards Integrated Facility Services, as<br />

set out by <strong>ISS</strong> A/S<br />

Country operations generally continued the process<br />

towards becoming Facility Services providers. The<br />

service offering within Cleaning, Office Support,<br />

Property Services and Catering and the management<br />

capabilities were strengthened, as was the offering<br />

of more IFS solutions.<br />

A group of <strong>ISS</strong> <strong>Global</strong> countries are advancing towards<br />

IFS and already have a number of IFSclients<br />

and contracts. Other <strong>ISS</strong> <strong>Global</strong> countries<br />

still have some way to go before they can provide<br />

the necessary service offering and management<br />

capabilities for more advanced IFS-solutions. Generally,<br />

this depends on aspects related to local<br />

business conditions.<br />

Consequently, the development of local IFS providers<br />

throughout the Group will inevitably vary in<br />

terms of pace and timing.<br />

Nevertheless, in line with the Group strategy, <strong>ISS</strong><br />

<strong>Global</strong> continues to build a broader service offering<br />

to the clients. This is illustrated by the development<br />

from 2004 to <strong>2006</strong> in the composition of the services<br />

offered by <strong>ISS</strong> <strong>Global</strong>. In only two years,<br />

Cleaning’s share of total Group revenue has decreased<br />

from 67% to 57%. During the same time<br />

span, Office Support services have increased from<br />

2% to 8% and IFS have increased from 3% to 7%<br />

of Group revenue.<br />

Following the acquisition of major security companies<br />

in Thailand, Turkey and the United Kingdom<br />

as well as the security services division of Tempo<br />

in Australia, Security Services will be added as a<br />

fifth pillar of the business structure from 2007 (see<br />

the strategy section set out on pages 13-15 of this<br />

report).<br />

Single services form the foundation for <strong>ISS</strong> <strong>Global</strong><br />

in its development towards IFS. It is important for<br />

<strong>ISS</strong> <strong>Global</strong> to be able to deliver services of the<br />

highest quality. In general, <strong>ISS</strong> <strong>Global</strong> will seek to<br />

gain critical mass in one business area before expanding<br />

into new ones.<br />

5

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