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My Reading on ASQ CQA HB Part I-IA~IE-s

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<strong>Part</strong> IE2<br />

The Auditor as an Agent<br />

As a representative of a company, an individual auditor can<br />

unknowingly acquire legal liability in several areas.<br />

• Auditor Making Empty Statement (refrain from)<br />

First, the auditor might make statements that an auditee uses to<br />

make decisi<strong>on</strong>s. If these statements are later shown to be<br />

untrue, the auditee might have recourse against the auditor’s<br />

company for damages. For example, if a third- party auditor told<br />

the auditee that the auditee’s company would get a discount <strong>on</strong><br />

insurance if it were compliant with ISO 9001, and the auditee<br />

used that informati<strong>on</strong> as a reas<strong>on</strong> for deciding to implement ISO<br />

9001, then the auditee might recover damages if no discount<br />

was forthcoming.<br />

• Telling Auditee How to Do His Work (refrain from)<br />

An auditor also has to be careful not to tell the auditee how to<br />

do his or her work or what decisi<strong>on</strong>s to make. If an auditee relies<br />

<strong>on</strong> the auditor’s words and subsequently fails to provide a good<br />

product or service, ensure compliance to governmental<br />

regulati<strong>on</strong>s, or obtain registrati<strong>on</strong>, the auditee might recover<br />

damages. Also, if an auditor provides guidance, even if the<br />

guidance fixes the problem, the auditor still owns the soluti<strong>on</strong>. If<br />

the recommended soluti<strong>on</strong> is not the best, there may be<br />

malicious compliance that will reflect back <strong>on</strong> the auditor.<br />

Charlie Ch<strong>on</strong>g/ Fi<strong>on</strong> Zhang

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