My Reading on ASQ CQA HB Part I-IA~IE-s

Part IE3
A good auditor does not have to be an expert in the area being audited, but the auditor does
need to be knowledgeable in the discipline of auditing. The auditor needs to have an
understanding of what is being observed.
At times, an auditor must be able to grasp that understanding in minutes. When auditors need
help, they should ask another member of the audit team to verify an observation or to assist in
other ways. Auditors need to be able to communicate effectively, both orally and in writing. A
large part of the job consists of interviewing. A good auditor must ask intelligent, proper
questions and listen attentively. An auditor needs to be tactful and offer feedback in a positive,
non-intimidating manner. An auditor needs to be especially considerate of an auditee’s
employees. The audit process is disruptive to daily operations and can inconvenience
employees. The auditor shows respect for and sensitivity to those being audited by sticking to
the proposed audit schedule and not retaining employees through their meal or refreshment
breaks. If people see the audit process as a nuisance, they are less likely to cooperate, and the
auditor runs the risk of being unable to complete the assignment well or on time.
Charlie Chong/ Fion Zhang